Ive been trying to add another account to homey. I made a shareable link and sent it to the target device (an iPhone). After that i made an account on the iPhone and logged in. After login i tried to add my homey Pro to the new Account. However the wifi network im suppose to connect to isnt created by homey (the so called homey-setupxxxx wifi network).
How do I get my homey Pro to create the setup network so I can add my homey to the new Account ?
I dont want to do any kind of reset, i dont want to lose all my paired devices, flows and everything
Your second account is a user role, right?
You can’t add the Homey to this account. It’s already owned by the first one. Just login to the mobile app and that should be all. You should directly have access to the Homey.
Well actually I already logged in to the new Account . But instead of getting accès to homey in the app (like the 1st account) the app asks me to add a homey
Ok so quick update, i logged into the new Account. Resent the shareable link with the other device. Upon opening the link on the iPhone it now instantly opened the app and gave accès to my homey Pro and everything.
I’ve seen such issues with other apps, too. It seems, the app forgets the passes parameter (from the link) if it’s going to the logon screen.
Already logged in, the link parameter is recognized.
Good to hear it’s working now.
I have a similar issue but no success yet. I have multiple tablets on the same guest account. The first worked immediately. I cannot get the second or third to work. I have signed into the Homey mobile app with the guest account and tried leaving the app open and closed. I have tried sending the original link and generated a new one. I have tried uninstalling the Homey app and reinstalling it. The result is always the same - “Unknown API error”. I need this on 4 android devices running 4 different versions of the OS. They were all working last week using the same Guest account. A major crash a few days ago has forced me to start from scratch, so here I am. Any suggestions? Thank you in advance.
I solved the issue by deleting the guest user account on the Homey site. I invited the guest email address and created the Homey account after acceptance. All 4 devices work now. Dashboards in all the useful places again.
