Can't connect to tuya no matching app user information

Hi,

Ive downloaded the official tuya app on Homey and I am trying to connect. But when I try to login after the redirect, I get the following error:

No matching app user information. Please re enter or switch to regional version.

Ive tried to make a whole new account for tuya, but that also does not work. I also tried to reinstall the app om homey

Anyone encountered this before?

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Nothing to add other than: i have the same issue. Also tried with a new Tuya account to be sure, no success. In the [App][Tuya] part of the forum there was another user with the same issue. So i assume this is something systematic?

2 Likes

Please ask in the appropriate topic as linked in the App store, or use the search to centralize questions about a specific App or device/brand.

[APP][CLOUD] Official Tuya App for Homey

Therefore the post is moved into the appropriate topic, closed and will be automatically deleted in 7 days to keep the forum clean as possible. If you have any problems with that please feel free to contact me or another moderator.

A post was merged into an existing topic: [APP][CLOUD] Official Tuya App for Homey