My old Homey (1st gen-2016) started having issues a few weeks back, and I decided that enough is enough and bought a new Homey Pro. I restored a backup from my old Homey to the new Pro, but the issues seems to have moved along to the new Pro also. Backups - both manual and automatic fails and I ge…

Do you have enaugh Router devices (mains powerd)? Do you Include new devices very close to Homey? For the Back-up problem, contact Athom.

[image] angr: error reading nvm Can you give a screenshot where you have it? I am afraid that means the community can’t help you and you have to contact Athom support here: https://support.homey.app/hc/en-us/articles/360015784034

What might or could help: You could try starting into recovery and then “download full software update”. [image] [HowTo][Pro] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile Tutorials This option is only for Homey (Pro) models “Early 2016”, “Ea…

Sure, I have Swedish language settings tho and the error message is not detailing anything more than what I’ve shared but here it is; [IMG_2085.PNG]

Ok tried this and it unfortunately didn’t resolve the issue. Guess I have to reach out to Athom for support here. Thanks guys

Athom Support said it’s an issue seen for others also, and they expect it to be fixed by next firmware release expected in the next few weeks. Finger’s crossed!

Have the same issue now with 8.1.2

Backup not working - Zwave issue?

Questions & Help

Peter_Kawa May 30, 2022, 7:19pm 4

What might or could help: You could try starting into recovery and then “download full software update”.

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Backup not working - Zwave issue?

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