Do you mean the old official Tuya app? Tuya blocked Homey access to the official Tuya API service, so now they use a reverse-engineered one from Home Assistant.
This app is not officially released yet, it’s in testing phase (beta). In beta stage you can of course expect issues.
In the first post, the contact email address can be found for when you have issues with the app. You can report the issue here.
Good to note: nothing here is reverse-engineered. We are using an open-source repository provided by Tuya, which is also used by the Home Assistant platform
Sorry for the dummy question, but I’m a little irritated.. What should regularly happen after scanning the barcode? When i scan it, there is a link, following it I’m forced to install the Tuya Smart Life app, but this was already installed on my android device before…
Possible bug.
Yesterday i updated my homey to latest firmware(12.10.0) and noticed that the tuya device(i have only one:-)) was unavailable and needed a repair.
Today i received the latest (test) tuya app version (1.0.2) and again the device was unavailable and needs a repair again.
It’s currently not possible to link multiple accounts. But Smart Life and Tuya are interchangeable, so you can just link them all to Smart Life or link them all to Tuya Smart. You can use the “Remove device“ button (do NOT click “Remove and wipe data“!), and then you should be able to just open the Tuya/Smart Life app (whichever you use) and get all devices from the other app in. Then you just need 1 app/account
When you remove the device, it will get reset automatically. The data (custom name and icon) will be restored when you link it to another app. If you have the newer TuyaMCU-powered devices, you should be able to get them into the other app easily (they will automatically get detected with the Bluetooth setup)
Note: this doesn’t work for battery powered devices, as those go to deep sleep to save battery life. For those you need to wake them up (by triggering something on the device so that it will connect to the Tuya server). Then it will receive the reset command and start the pairing procedure.
Yes. If you want to transfer to Smart Life, you need to go to each device in the Tuya Smart app and click the 3 dots/pencil icon in the top right corner. Then, you need to scroll down to “Disconnect“. Click Disconnect (do NOT click “Disconnect and wipe data“, as this will remove your custom configuration of your device) and do this for all devices. You can then open the Smart Life app, and connect them all there (the Disconnect causes a reset of the devices, meaning that you can connect them to the Smart Life app). Newer devices will be automatically discovered by the Smart Life app, while older model Tuya devices will need to be manually added by selecting the device type in the “Add Device“ screen and selecting your WiFi.
If you have any battery-powered Tuya devices, you’ll need to wake them up first (by triggering something on the device that causes it to connect, e.g. triggering a sensor), and upon connecting it will receive the reset command
Make sure all devices that you remove from the Tuya app are online, because then they can receive the reset command from the Tuya server. Once you have connected them all to Smart Life, you can connect Smart Life to Homey.