I had the same issue, did a clean install after that stable for almost 24h now
@Casper181 please send a report for that
@MozartSailor the app had a lot of issues lately due to memory cause by the SDK which is used
Currently you are the only one with a crashing WhatsApp
I think what @Seinuh said is the best to do. Remove the app and re-add it again
That will break your flows but you can use this script to fix them: [HOW-TO][Pro][Cloud] - Tool to FIX (advanced) flows after removing and re-adding devices - #238 by Seinuh
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@Casper181 the report is empty. Looks like the app crashed. Can you check that?
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Restarted app. Immediately went for repair. Repair timed out. Hopefully not empty.
@martijnpoppen I had again the issue with a crashing app and even a crashing Homey (red ring) after the update to 1.38.7. Removing the Whatsapp device and re-adding solved the problem for me. I disabled auto-update now for the Whatsapp-app. Hopefully it keeps working and homey will not crash anymore. Thanks for all the efforts Martijn.
@Raymond the latest version should be 1.38.7 which fixed all memory issues.
App crashes all the time, i read more of these issues.
Worked fine untill now:
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@Peter_de_Witte
Homey/Athom implemented a new node version, so that’s might be why it crashes
Next to that. There’s a memory/cpu issue in the Whatsapp SDK which I can’t fix myself. I have to wait for a update.
Conclusion: nothing i can do for now
Same issue here. Hoping that Homey/Athom know of this issue and are working on a fix as well…
Report: 646b024e-1a93-41cf-ba1d-d9d2e6c5bfd2
Same issue here. Took me some time to find out which app it was causing. Any suggestions which app to use to give an app issue in the timeline? So for the next time I don’t need to try all apps on/off ![]()
For now, I’ve disabled Whatsapp until new updates. Let’s hope it’s coming soon.
@Willie27 Not sure how you would expect me to know that my app is causing issues on your Homey.
I did do a lot of fixes lately. But unfortunately that’s not enough, however for 90% of the people it works properly so don’t really want to send messages to them that it might be that the app crashes as that’s not a give.
Next to that if this app is causing issues it also won’t have the power to send a notification.
Yes I hope so too.
@Daan_Dagevos I see your logs. It crashes a lot.
@Daan_Dagevos @Willie27 @Peter_de_Witte @Raymond @HvN
I asked Athom for help. Hope they have any insights on this memory/cpu issue
Yeah, almost instantly, after every restart. It wasn’t that bad a few days ago. Fingers crossed for a solution.. Thanks for all your effort!
Wasn’t personal, appreciate your time and effort. Maybe I asked a bit wrong. Let me try again:
I know there is an app who checks when flows are broken. Is that available for apps as well, any of you guys know? If any of the installed apps is crashing, the monitoring app pushes a message on the timeline. When rebooting the Homey, I could check the timeline to see which app just crashed. Not sure if it would help in the future, but worth trying, just to speed up the time to find out which app is causing issues.
Now I disabled all apps, and 1 by 1 activating again until I activated WhatsApp and Homey went into red breathing again.
Btw, I’ve asked Athom, reply:
“Bedankt dat je contact op hebt genomen met support.
Wat vervelend te vernemen dat je een rode ring krijgt op jouw Homey.
Dit probleem is bij ons bekend en onze developer heeft hiervoor een oplossing in de ‘Experimental’ app. Zet hiervoor alsjeblieft de ‘Experimental updates’ aan. Dit kan je als volgt doen: Ga naar Developer Tools → Settings → Zet experimental updates aan. Update jouw Homey door in de Homey app naar 'Instellingen te gaan → Updates.
Werkt het nu beter?“
Was already turned on. Haven’t replied yet.
@Willie27 Sorry I also completely misunderstood
Also i think there should be a flowcard when you enable power user in the experiments section in the Homey app settings, Then you get this flowcard:
Might also be that this is a default flowcard.
I also checked in with Athom and I’ll try to revert the SDK of the WhatsApp to the previous stable version. That might brick some functionalities but worth a shot.
will post here when there’s a TEST version available
Probably unrelated, but today I suddenly had a red ring as well. For the first time ever since I had the Homey Pro 2023. Hope that didn’t occur due to all the Whatsapp crashes ![]()

