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@smv homey lost connection with WhatsApp you have to repair the device

strange as i don’t see that in homey. thanks!

update: Home is now hanging in the repair screen and in there I am getting a timeout… #nothappy

@smv yes there are still issues with the repair even while I tried to fix it in the last version

If repair doesn’t work: remove the device and add it again

Unfortunately, it still doesn’t work when I ask a question on WhatsApp and receive a response (which I’ve, of course, pre-formatted). Could you help me see if it’s working properly?

I’m undoubtedly doing something wrong, but what?

Does it work in Switzerland?

@Thommy_Zwyer there no country limitation

@EdNL please share your flow

This one

@EdNL you are checking if the number is +316000001AND +31600002. That won’t work make sure to put any card for those 2 cards

I don’t know how?

I really don’t get it anymore. It’s always been the way it is now. Only when I uninstalled WhatsApp and reinstalled it did my flow change (WhatsApp is gone). But I never changed anything else. Damn, I really don’t get it anymore.

@EdNL as said earlier try to debug it per card. That makes it easier than checking the whole flow at once. so try to remove some cards and see if it works then and build it up from there again.

No matter what I do, no matter how simple I make it, I don’t get a response from WhatsApp when I type something like “help homey” into WhatsApp. I don’t understand it; it always worked, and now it suddenly doesn’t. I’ve made it as simple as possible, and I still don’t receive a text message.

@EdNL Do you send a message to yourself or from another number to homey?

I send with my whatsapp on my private mobile, to a other whatsapp number on a other mobile.

@EdNL and other flows work?

Only the flows I allow to send information. For example, the 8:00 AM weather forecast or hourly electricity price information. But also sending notifications about doors being open via WhatsApp.

Only sending a WhatsApp number to myself to my Homey WhatsApp number (so two different numbers).

@EdNL so other flows work?

Hi @martijnpoppen , I have an issue with the repair faeture.

The pairing code does not show during repair session. I have to try to add a new WhatsApp number to fix the process but the code is not correct.

I have tried everything from restarting app, homey, change phone for my number, restart the phone…

This is the diagnostic: 3f7dd2f4-78f9-456e-95f8-5a177a092865

Can you take a look please?

Update: it seems like that the code that the app is giving me is the one from the new number. So there is an issue retriving the code for my original number.

Hi @Luca_Lorenzi
I didn’t receive a report, can you send it again?

Hello. WA App worked always flawless. Since a couple of weeks Homey crashed very often. Athom investigated and pointed to the WA App. When turning off, Homey becam stable again. WA App is running on the latest version.

What can be the workaround to fix this?

Report is here: 4ac346ba-8c1c-46fc-b9c3-071459d25dae