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1103

New pairing code needed

How do I do that from the web app?

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1104

@Patrick_Van_Deursen that message is from the device.
I meant the crashed icon you see when the app crashed. As seen in the screenshot you share earlier

1105

Hmmm. Canā€™t get that to reproduce. Only thing that happens now is that it loses connection, and homey gives a red led light

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1106

@Patrick_Van_Deursen that has nothing to do with the WhatsApp app. https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-the-LED-Ring-of-Homey-Pro-Early-2023

1107

It only happens when trying to repair the WhatsApp appā€¦

Sorry @martijnpoppen , a bit lost at the moment. Not sure where to look

1108

@Patrick_Van_Deursen please try a repair via the homey webapp and see if that works

1109

Donā€™t see the option to repairā€¦

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1110

@Patrick_Van_Deursen right mouse click on the device tile in the devices view

1111

Says on this, and then gives a network failed

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1112

@Patrick_Van_Deursen strange. Can you send a new report? It didnā€™t crash right?

1113

4aa96a94-38cc-4cee-bb3d-974567646787

Not cashed since trying through the Webb indeed

1114

@Patrick_Van_Deursen the app did crash a couple of times. It has to low memory and therefore it crashes

Not sure if you have memory left on your homey but it seems like it canā€™t handle this app at the moment

1115

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1116

@Patrick_Van_Deursen strange. The WhatsApp app is quite heavy

I think only option left is to uninstall the app and install again hoping that would clear all data and resolves the issueā€¦

1117

Oke, will try that this week when I have some time. First need to screenshot my flows with whatsapp in there so I donā€™t loose it.

Thanks. Will get back here it it solves it (also if it doesnā€™tšŸ˜‰)

1118

@Patrick_Van_Deursen for fixing your flows thereā€™s a script: [HOW-TO][Pro][Cloud] - Tool to FIX (advanced) flows after removing and re-adding devices

1119

By the way, related or not, homey android app also does not respond very fluid. Sometimes have to wait multiple seconds between screens.

Could be a wider homey issue or a different app taking resources.

Hopefully that gets solved as well with a deinstall and install of this app.

1120

I faced exactly the same issue when I moved to a new iPhone :thinking:

I had to activate whatsApp on my new phone, so I also had to update the device on Homey (HP23).
Each time I tried ā€œrepairā€ option Homey crashed immediatelyā€¦instant red ring (!!)
I tried both app and webinterface a few times but same happened over and over.

After a few crashes I deleted the device and created a new entryā€¦

1121

Thanks for that note. gives me the push to do the change this weekend!

1122

So deleted Whatsapp. Restarted homey, re-installed whatsapp, and added a new device, filled in the code, the next screen on my homey remains a loading sign and that never endsā€¦

Oke, doing it through the webapp iso through the android app does work.