I found this app already in the appstore.
Can you tell me what’s the difference?
Maybe there is an chance to work together to the perfect app? Verisure | Homey
I have the same camera configuration (it’s not allowed to take pictures when the alarm is disarmed), and it works perfectly. Can you check what you have in a log file (on the plugin page in the settings)?
I also added a more clear explanation of the error into the next build (2.2.0).
The added explanation in version 2.2 made it clear what the issue was: I´m using a restricted Verisure user for Homey. I will consider changing it, but for now this is functionality I can live without.
Giving Homey admin rights to Verisure doesnt sit right with me 
That was my first idea (account limitations), so I made it clear for everyone who’s having the same issue 
