[APP][Pro] Roborock Cloud - Intelligent robot vacuum cleaners

Hey @Hans_Heintz

What is the text of that error code?

1 Like

Token log-in worked for me.

Token login worked for me as well

Error: Authentication failed: email code error (code:

Prev post copy pasted from a text extraction on my iphone and strangly formatted. The error code is 2018

If i delete my 2 roborock vacs and add them all seems to go well with token, both are added but then appear in devices blinking and not accessible just as when i started.

Removing and reinstalling app did work.

little help….

Same fault on all robots here now , not possible to log in with token.

Hello guys,

@Rossbaraz

The password login flow is currenlty broken. I will investigate later this week for finding a solution for that, for now you can only use the flow “login with token”.

@F3006

I fear you are blocked again on MQTT. Can you try to repair the device?

Probably locked out on password and token login :rofl:. I will try and wait the 7 days lockout time.

I’m happy with the App. Can start my Q10 now from Homey.

Question: how do I set it from Homey to vacuum only and Not vacuum & Mop.

Hey @Frank_van_de_Schuur

Easy. You have two create multiple action cards in the flow. One to start the cleaning, and one to set the scrub intensity / vacuum modes. If you set the vacuum mode to off you will only mop, if you set the scrub intensity to off you will only vacuum. Be sure to add a delay of 1 second before you trigger the cleaning operation though.

PS, this scenario might give issues on q7 series which handle the cleaning modes a bit differently. It should work on q10 and other devices though.

Mvg

Kenny

First time trying to connect my Q10 S5 and I get this message. Not sure what to try next as the vacuum is connected in the Roborock app.

Hey @Mark520

Please try using the token approach, the password approach is broken and will be removed with next upgrade.

Mvg

Hmmm - are you sure you are using the right email address?

I have successfully connected Roborock skill in Alexa with the same credentials.

Thanks. Tried this but i’m afraid this didn’t work. The flow sets the scrub intensity to ‘off’ waits 5 secs and then starts cleaning all the rooms.

the roborock app still shows ‘vacuum & mop’. And also i see the mop down on the floor

Hello,

Damn probably something needs to be send differently for q10 devices, sadly I don’t have a device to test this.

If you are willing to do so, sharing your device (temporary) with me would help a lot to figure out what I need to send instead and get it fixed.

Yep, can do that

Please give me the details for sharing