Thank you for the sceenshot, I understand the issue better now.
In order for me to check the issue, would you please share your device with me?
In order to share your device -
- Browse to MyUplink site
- Choose “System Profile” from the top menu
- Choose “Security” from the left menu
- Add my email as a user
I promise not to change any setting of your device, I just want to take a look and see why the add-device flow is not working properly.
