[APP][Pro] myAudi - Connect your Audi EV or PHEV

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41

I can not log into the app, it say “Error: Cannot read properties of undefined (reading ‘catch’)” i have a Audi e-tron 55 2019mod, what can be wrong? it no error code to send in the app, see this sent from Homey 0d18b573-a6f5-4564-bfbc-c0f9bb6d2f73

42

The height of the widget was a fixed value - It’s changed to dynamic now.

Hopefully it looks better on Android in app version 1.0.62

43

Hi,

Thanks for the detailed log — I can see exactly what’s happening. There are two separate issues:

1. Login credentials / Terms of Service (your actual problem)

The error login.errors.password_invalid means the app cannot log in with the credentials you entered. For a 2019 Audi e-tron 55, please try the following:

  1. Verify your credentials: Open a browser and go to Audi Wensite and try logging in with the exact same email and password you entered in the Homey app. If login fails there too, your password is incorrect — reset it via the “Forgot password” link.
  2. Accept pending Terms of Service: The log also shows the German message “Bitte in die App einloggen und die Nutzungsbedingungen akzeptieren” — this means Audi is asking you to accept updated terms. Log into Audi App on Android or iPhone, confirm any pending dialogs/consents, then try pairing again in Homey.
  3. Re-enter your credentials in the Homey app setup after confirming the above steps.

2. TypeError: Cannot read properties of undefined (reading 'catch')

This is a secondary bug in the app that only surfaces when a login attempt fails. It does not affect you directly — it just causes an extra error line in the log on top of the actual login failure. This bug is fixed in the next release.

In short: The root cause is the Audi ID login failing — most likely wrong password or unaccepted Terms of Service on Audi’s side. The app itself is working correctly for other users. Please check Audi Website and Audi App first.

44

I can log in to both web page and my audi app on my phone. The user name and password are correct

Hilsen Finn Cato Andersen
Tlf 915 87 092

45

@Finn_Cato_Andersen

Please update to latest version (myAudi | Homey).

  1. Try to add the car in the Homey app “new device → myAudi …”

  2. Check MyAudi app settings → API Helper → Retrieve API data

  3. Still no luck → send another Diagnostic Report.

46

Hi Andi,

Yes it is, thanks.

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47

Look at the picture, the password is correct and altso the username, i try to get a new password ane still the same. i have the latest version from the app 1.28.1. i have a e-tron 55 late 2019 mod,

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48

@Finn_Cato_Andersen
The login is now working, but the API cannot find any vehicle linked to your account. For a 2019 e-tron 55, please check the following:

  1. Open the myAudi app on your phone and confirm your e-tron 55 appears under “My Garage”. If it’s not there, the car is not linked to your Audi ID.
  2. Check your Connect subscription: The 2019 e-tron 55 requires an active Audi connect package with remote services. This is a paid subscription — if it has expired, the API will return no vehicle data.
  3. Accept data consents: In the myAudi app, go to Settings → Privacy and confirm all data sharing consents are accepted.

Once your car is visible and controllable in the myAudi app, the Homey integration should work.