I have the same problem here.
First check goes green, i get an error, restart the con op the thermostat. Second check never gets green
I figured it out after calling the Heatit support phone. The instructions are literally to do the same operation twice.
To pair the zwater2, click 3 times, when the green light shows do it again.
To pair the thermostat, start the pairing, when the green light shows, exit the pairing on the thermostat and do it all over again. I guess I failed the IQ test, but I wish it was more clearly states in the instruction manual @HeatitControlsAB . Look forward to using your product.
Hi.
This issue will be fixed in the next version of our Homey app.
Homey is one of only two gateways for which we have to develop our own integrations. As a relatively small team, we have limited resources to allocate to the Homey app, which unfortunately means occasional bugs can occur.
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Good to hear you were able to include the devices.
The fact that you need to run the same process twice is due to the way Homey does inclusion.
In their system, they always force you to exclude a device before including it. We do not account for how specific gateways do inclusion in our manuals, as it often varies, and can be changed in updates.
In the driver, we also only have the one item called learnmode (Link to Github where it shows this line) which decides what it shown, we cannot make it so it shows something else for inclusion and exclusion
Hi, I understand you’ve gotten support on this directly, but for the sake of others wondering the same.
This will be added in an update of our Homey app.
