[APP][Pro] Eufy Security

I also receive a different error message:

Scherm­afbeelding 2024-03-06 om 19.53.36

@Sem latest message is a homey issue, nothing i can do about that

Hi, I have a problem and hope for your solution.
After Chaptcha loads the eufy Security without result. How can I rectify this error?
I have the Homebase 3, eufyCam S330 and S340.

@Roland_Weiss
What is the issue exactly?
Captcha is part of Eufy’s login so nothing to change about that

@Sem @Heula @Arjo_de_Bruin Logs are really minimal, will try to add a bit more logging to see why it doesnt start a stream :slight_smile:

@martijnpoppen Perhaps this report helps.

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@Heula not really. I didn’t add the extra logs yet. So its still the same as your previous logs

Hi Martijn

Thank you for your feedback.

The eufy app V4.8.10_1399 is installed on the Apple smartphone.

This is my procedure:

  1. in Homey Pro 3, I add the Homebase 3 as a new device with Eufy Security.
    2 I have selected the Homebase and click on Connect.
  2. then I enter the e-mail address and my password (it is a different account than Homey.
  3. select EU! and click on Login.
  4. log in to Captcha required.
  5. loads for 3 hours without a message.

Hope you can help me.

@Roland_Weiss please send a diagnostic report after you tried again to add the device. This will make sure that it’s in the logs

@Sem @Heula @Arjo_de_Bruin Please test update above for Snapshots.
Also added more logging, so if it doesnt work please send a diagnostic report. (How to send a report)

I installed the update version, but it still shows the standard eufy image

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@Arjo_de_Bruin i see
At least we have proper logging now.
Can you try to repair your Homebase? Maybe that will fix the issue. Just to try.
Otherwise i have to ask the dev of the library

Ik heb de ‘homebase’ gerepareerd , dat heeft helaas niet geholpen.

Laat maar weten als je meer nodig hebt. Voor de zekerheid nog een rapport gemaakt:

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Groeten,
Arjo

@Arjo_de_Bruin Please in english, this is the english eufy topic. Translate your post accordingly.

Which Homey are you on?

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Sorry for that! :wink:

I have the New Homey Pro early 2023

@Arjo_de_Bruin @heula can you also see which node version it’s using? (probably in the about tab).

It seems it’s a nodeJS issue, so i’m asking Athom for help

@martijnpoppen my Homey 2023 is on Node version v18.19.1.

@Heula thought so… :confused:
can you try the fix above? I hope i can fix this, otherwise snapshot feature will be bricked until eufy is changing it’s encryption

and if it’s not working:
can you send a report after snapshot AND send a report after restart of the app

@martijnpoppen I repaired my homebase and at least snapshot images are sent again to whatsapp but it is only the standard eufy image.

Perhaps this report also contain info on the person detection?
I was recognized by Eufy itself but still a John Doe in Homey.

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Thanks

@Heula it’s a security vulnerability which has been patched in the latest NodeJS version. So probably this won’t work until Eufy is also patching it on their side. Will come back on it

The person recognition is still an open topic/issue. I have to do a debug session for that.

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