[image] [image] Shelly | Homey Smart solutions for every home and office :warning::warning::warning: A warning for all users :warning::warning::warning: This app does not support authentication with 2.0.0 firmware. You can migrate your devices to Shelly Con…

From homey support Hi Damian, Thank you for reporting this issue! Unfortunately, like you said yourself, this issue concerns an app that is not developed by us, but by a developer in our community. We cannot see what is going wrong because we didn’t wrote its code. We aren’t experiencing any iss…

You should report this to Athom support. As app developer I have no control over how the webinterface works under Firefox.

I did, they sent me here :slight_smile: So you’re saying, that as an app developer you just use the color wheel module (api) provided by Athom? (I’m asking so I can provide a little feedback to what I assume is first line support at Athom) Cheers, Marc.

I already answered you. This seems to be an issue with the Shelly Cloud server instance you are on or with the network traffic between your Homey Cloud server and the Shelly Cloud server. Homey cloud cant reach Shelly cloud. My reaction was: Try at a later time, as mentioned it indicates issues wi…

Yes, I just assign capabilities to the device and the smartphone app and webinterface to control these capabilities are developed by Athom. It is absolutely possible the color wheel does not work properly when controlling a device if an app developer screwed up the controlling API behind it. But if …

[image] Phuturist: This seems to be an issue with the Shelly Cloud server instance you are on or with the network traffic between your Homey Cloud server and the Shelly Cloud server. It’s a Homey/Athom issue, the exact same error message also occurs for other apps (not right now, but it shows…

ok, thanks, that makes sense. I’ll try the support again.

I was able to reproduce this issue on a clean environment. The issue is definitely caused by Homey Cloud. You should go and give them a 2-star rating, there is nothing more I can do for you. Here is the error log for communication with Athom support. undefined.svg:1 GET https://icons-cdn.a…

Tell me how should I rate the application, how can I not run it properly? I deleted the reviews, I hope it will improve your mood. I give homey an appropriate opinion, so don’t worry about it :slight_smile:

I usually rate apps after I’ve used them for a while. Right now, it seems like you’re blaming the developer for issues with Homey (although to be fair, Athom is also blaming the developer for their own mess).

[APP] Shelly - Smart solutions for every home and office

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robertklep August 8, 2022, 9:36am 2954

It’s a Homey/Athom issue, the exact same error message also occurs for other apps (not right now, but it shows that it’s generated by Athom code):

I am getting Fibaro temperarily unavailable - #5 by Miron
Homey Bridge. Fibaro is unavailable - #16 by Mannni
Homey Bridge. Fibaro is unavailable - #17 by llooijmans

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[APP] Shelly - Smart solutions for every home and office

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