Hi, I have a situation with Homey Pro (Early 2023) firmware 12.4.1 and Frient app v2.6.1. All my devices are offline and Homey says the app is not installed. I have tried rebooting and reinstalling the Homey firmware using the Homey USB tool. I am at a bit of a loss here, should I do a full reset and restore from backup or is there a way to solve the problem with softer methods?
This sounds like the same problem that I reported a couple of weeks ago (see earlier in this thread). So far Iāve had no response whatsoever from @frient ā¦ Basically, a lot of devices that I was relying on to tell me that there is a fire or that my place is being broken into are now all completely useless.
I just added the air quality sensor to my Homey pro, but I can only see the temperature and not the humidity. Any tricks to this?
Any update on this?
I have the same thing with mine that when you deactivate the alarm before 30 seconds have passed, the keypad continues to count down.
I have been very frustrated with this issue. As mentioned, about half of all my Frient devices have been behaving unstably.
I have 9 devices in the house and 3 devices in the garage. To ensure that the devices would have a stable connection, I set up Zigbee routers from Aeotec and Sonoff eWeLink.
The devices in the garage dropped out of the Zigbee network between 1 and 2 hours after being connected.
Devices in the house, especially those closest to the garage, would often drop out after 5-6 hours, or at most a day.
I was close to giving up, but then I started searching a bit with ChatGPT, originally in relation to some other Zigbee devices. By chance, the troubleshooting led me to discover the issues with the Frient devices.
I decided to remove the Aeotec Zigbee Extender and Sonoff eWeLink devices and replaced them with smart plugs from Aqara. I restarted Homey, deleted the problematic devices, and reconnected them near Homey. After that, I placed them back in their original positions.
This was 6 days ago, and all devices have been working without any issues.
So my tip is to check, and feel free to use ChatGPT, if you have any devices at home that are causing trouble.
As mentioned, 6 days without problems here. Iāve never gone this long without issues.
Wow. Seems like Aqara smart plug is a solution, because Iāve placed the plug closest to the frient device as it was even possible and it is working without leaving the network for more than month already!
1 Like
How can I update my devices?
Hello.
I have a frient keypad connected to my homey and the heimdall app installed.
I placed some users in heimdall and with the different pincode or RFID tag heimdall could see which user has enabled or disabled the alarm. I asked the developer if he could make it possible to make a if-flow who enabled or disabled the alarm. He said it couldnāt be done.
But the frient keypad sents to heimdall who triggered the alarm. Could the frient keypad trigger a flow which person enabled/disabled the alarm? Or even which pincode and RFID?
I donāt know exactly which Gateway can be used to update the firmware of frient devices, maybe with a ConBee III or Sonoff Zigbee 3.0 USB Dongle Plus, I just know that itās not possible with a Homey.
Hmmm
The subject of firmware updates for Z-Wave and Zigbee devices with Homey has been discussed for some time and is requested by many Homey users.
Athom says that itās generally possible, but the app developers are responsible for adapting their app accordingly. However, I have already spoken with two app developers, and they say that basic functions are missing in the Homey firmwareā¦ 
@Doekse Is this something for the future
