Here is an extract of an email I received from BMW.
“To protect users from potential security risks, certain measures, including automatic detection of unusual activity, have been put in place. If certain patterns are identified, the system may block the associated IP address. In this case, it appears that automated activity or scripts were running on your network, triggering the block.
Please note that under these conditions, the IP address cannot be manually unblocked. You must stop these activities and use the system normally. Once the activity is no longer flagged as unusual, access should be restored automatically.”
