Central topic for questions/discussing the HELTUN App. You can use this topic to ask questions and share your experiences with the devices from HELTUN.
This thread is not actively monitored by HELTUN or Drenso. For official support use the e-mail link in the AppStore Support Contact ».
I have around 20 Heltun switches and I have one issue with them. For some reason the data collected by the switches can’t be seen in the climate section of the Homey app.
Steps to reproduce: open your homey mobile app, go to devices, Climate button. I see Humidity/temperature data collected by other non-Heltun devices, but none are shown from my Heltun switches.
@drenso shall I file a support ticket via your gitlab?
my bad, the post says that I should use official support contact.
