Pull the plug is a “name” on this forum, and is just what the name is. But i understand that PTP is not as good, we could write Pull the plug instead (PTP is not self explained). Pull the plug of the Homey, and see what happens when you power up again.
Edit: if the “pull the plug” does not help i would suggest to write a comment in the offical Topic of the Aqara app, it is here: [APP] Aqara & Xiaomi Smart Home - A different kind of Smart Home solution (Zigbee App)
