After last night’s update on my homey 2016 not an single app is working. Did a reboot a few times but doesn’t work. More people experiencing problems? [1000076480]

[Tip] Problems with Homey? fe What Type Homey? have you replaced the Power adapter? Have you tried a PtP or just restart? etc

Homey Pro early 2016 Did not replace power adapter, last night everything worked, after update nothing works. Did a software reset and also power reset.

Try it with another USB Adapter as described in the tips.

Did try another USB adapter but still doesn’t work.

Can you start the sysInternals App again? and create a Support case at Athom, send a report from Homey - Settings.

Do you have latest fw ? Just in case… [image] Homey Pro (2016 — 2019) Changelog | Homey v10.0.10 Apps Fixes an issue that could cause some errors (directly on App start) to not be reported as crashes.

Nope, not possible [1000076487] [image] Sharkys: Do you have latest fw ? Just in case… Yes since last night latest firmware [1000076488] Will try support ticket

Did make a support ticket at Athom. The estimated reaction time scares me. “This is why our expected reply time is 2-3 weeks.” Experiencing problems since a few hours and already feel like I’m set back 10 years… Presence detection is still working on homey.

Your issue was discussed on Slack, Athom said they will contact you.

[image] robertklep: Slack Don’t know what Slack is, but I guess it’s something good?

All apps keep crashing after update

Questions & Help

Dijker May 23, 2024, 10:11am 14

updated the Article

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All apps keep crashing after update

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