Central topic for questions/discussing the Futurehome App. You can use this topic to ask questions and share your experiences with the devices from Futurehome.
This thread is not actively monitored by Futurehome or Drenso. For official support use the e-mail link in the AppStore Support Contact ».
Does anybody else have problem with using devices from futurehome, there is no problem with getting them inn homey, put after a while I get messages like “something went wrong” or “ couldnt connect to futurehome”
Anyone have any idea?
Please use the app topic
as mentioned at the app page at the app store.
But, in this case, the developer/maintainer Drenso doesn’t monitor app topics, they like you to send them an email message in case of issues.
Yeah, I’ve run into that same issue before with Futurehome devices dropping connection in Homey. It usually happens when there’s a temporary cloud sync issue or if the API token expires after some time. A few things that helped me:
Try reauthenticating your Futurehome account in the Homey app.
Check if your Futurehome hub firmware is up to date — older versions tend to cause those connection hiccups.
If you’re running a lot of automations, spacing out triggers can sometimes help stabilize the link.
It’s a bit finicky, but usually re-linking fixes it for a while.
I have the same issues. Did anyone get a solution? Contacted Drenso, but stopped replying.
Looked up your ticket, but it seems you did not reply to our response from October 13th. Maybe our response went into your spam box?
Note that there was an issue with Homey cloud specifically, which should be solved with version 1.7.12.
Not sure what @Edward_Hammitt is talking about, as this integration is fully local and does not use the Futurehome hub.
