Sudden CPU frequency drop from 1.3GHz to 0.9GHz since v13.3.0

Questions & Help
69

Patronizing you was never my intention, and I’m sorry if it came across that way.

The point I was trying to make is that these situations are often more complex than they appear. The fact that two users are experiencing issues with Matter devices doesn’t automatically mean they’re caused by the same underlying problem.

Please know that we’re always happy to help investigate issues when they occur. Based on everything we’ve seen so far, we don’t currently see any correlation between the Matter issues you’re experiencing and the 13.3.0 firmware update.

70

Hey there,

after a weekend full of trial and errors - here another status update for everyone.

First: I’ve managed to get it work again.

  1. deleted every Device from Homey

  2. looked in Apple Home for Devices left connected with Homey and deleted them

  3. resetting Homey with firmware 13.3.0

  4. testet, if my Thread network is there - and if all routers are the same net (which they already were before)

Because of my setup where Apple Home Thread Network with all Devices did seem to work good - I was getting a fresh start with Homey, turned it on, it found my Thread Network and now:

  1. linked every Device in Apple Home with Matter sharing Code to Homey

  2. all Devices stay online

Disadvantage of this solution with such many Devices is, that I nearly’ve lost a day spending and preparing in Homey again - because I wanted a fresh start and no Backup.

But finally it helped.

Thanks everyone!