@deejayreissue; Just like my colleagues from our Support team mentioned in their email, the issues you’re seeing on your Thread network are most likely unrelated to the update to firmware v13.3.0.
From your diagnostic report, we can see a couple of things.
First, you have a mix of IKEA, Aqara, and Eve smart plugs that together are generating more than 900 Thread messages per minute. This creates a very busy network, leaving little bandwidth for other devices to communicate.
What makes this worse is that when messages fail to reach their destination, devices automatically retry sending them. Those retries further increase network traffic, which can lead to a snowball effect where communication becomes increasingly unreliable.
We also see several errors indicating that Homey is occasionally unable to access the Zigbee/Thread radio channel. This could point to interference on the 2.4 GHz band, either within your home or from nearby wireless networks and devices.
The improvements we’re currently working on are based on these findings, but they are not related to firmware v13.3.0 itself. Specifically, we’re:
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Improving how the Thread network behaves when messages fail to reach their destination, helping to prevent devices from dropping off the network.
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Adding a device setting that allows users to adjust how frequently devices send updates, making it easier to reduce unnecessary network traffic when needed.
Regarding the memory usage pattern you observed, it appears that one of the apps running on your Homey has a memory leak. Once it reaches the maximum amount of memory it’s allowed to use, the app is automatically restarted. Without knowing which apps you have installed, it’s difficult to determine which one is responsible.
