Dear community, From about december 2024 I have been getting this message: “This app is not supported anymore!”. I’ve been searching the forum for answers, and threads reference different apps that might have been affected (e.g. Homey ESPresense room presense system, SmartThings - One simple home …

If you go to the Timeline settings, do you see an app with the same icon as shown in those notifications? That might give you a clue.

Yes, I have verified that all installed apps have the same version number on my homey as stated on the app store.

I only know of one case a while ago, with these apps shown below, but you found out already. The developer removed these messages with an app update, hence my question. But you don’t seem to use one of those? [Screenshot_20250829_142433_Chrome]

The icon in timeline is the cogwheel, but no apps seems to use that. The Homey system uses that icon, but the homey is up to date. [image]

No, I don’t have any of those installed. :thinking:

I found the app in the timeline! Thanks SunBeech, I mistook the notification area from the actual timeline. It seems like the culprit was MelCloud app. I will uninstall and verify.

Odd, because the notificatoon area = timeline [Screenshot_20250829_145634_Firefox] [Screenshot_20250829_145719_Homey] The timeline @ mobile app probably shows more specific (app) icons? All in all, imho it’s a very peculiar way to communicate the app doesn’t get support anylonger. At least p…

I was referring to the Timeline section in Homey’s settings (so not the actual timeline with notifications in the web app nor in the mobile app) :blush: : [IMG_2090] Anyway, good to hear that it’s fixed now.

FYI [image] New community store Developers Let me clarify what happened, before this goes out of hand and everyone keeps speculating slight_smile @Menno_van_Hout requested that his apps be removed from the Homey App Store. While still in talks with employees …

Ah, I see! Because it has a common “apps” entry as well, I concluded one still can’t find out which app sends notifications. But fortunately the Melcloud app had it’s own entry :person_cartwheeling::tada:

How to remove "This app is not supported anymore!"

Questions & Help

RonnyW August 29, 2025, 1:31pm 11

FYI

Topic		Replies	Views
"This App is not supported anymore" - Aber welche? Fragen & Hilfe	3	243	January 17, 2025
This app is not supported anymore? Questions & Help	2	803	December 22, 2024
List of apps not updated for HomeyPro2023 Apps homey-pro	3	543	February 28, 2023
App Store - not working apps - remove Questions & Help featurerequest	21	159	January 17, 2026
How to identify a missing App Questions & Help	5	99	June 9, 2026

How to remove "This app is not supported anymore!"

Related topics