[APP][Pro] Lightwave Smart Series (generation 2) (Release 3.1.12, Test 3.1.15)

Apps
81

Hi Adrian, The app has started working again, I refreshed the token this afternoon and everything seems back to normal.

1 Like
82

Excellent, I was a bit confused why it stopped. I don’t use that Flow card, so I’m not sure if it was a general issue.

83

Hi Adrian, I’m still having problems with my Lightwave devices. I have uninstalled your app and re-installed, and tried new tokens. My Lightwave dimmers, sockets & relays re-add to Homey proving my credentials are correct, but I don’t get any device updates and the log is filling up with this error:

Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:34.074Z
    Request retry

  • 2025-08-31T20:56:35.948Z
    Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:35.949Z
    Request retry

  • 2025-08-31T20:56:37.071Z
    Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:37.072Z
    Request retry

  • 2025-08-31T20:56:38.184Z
    Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:38.186Z
    Request retry

  • 2025-08-31T20:56:39.541Z
    Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:39.543Z
    Request retry

  • 2025-08-31T20:56:40.808Z
    Connection Failed: Error: {“message”:“Request Timeout”}

  • 2025-08-31T20:56:40.810Z

    This is the diagnostic reference: 5da277ef-79f5-476f-a808-53b526a239b8

84

The errors look like a networking issue. Is there anything that could be blocking Homey from accessing the Lightwave servers?

Have you tried rebooting Homey and your router?