Anyone know how to fix a heatit zdim2 suddenly not working? Physical button not working, reset button not working. Trying to control the dimmer inside the apps gives me a timeout error:
Hi! I use Z-TRM6 in Power Regulation mode. Is there any way to implement this mode in the Homey app? I adjust the thermostat from 0 - 100%, but in the app there is still only option to set a temperature.
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@HeatitControlsAB i have same issue. With my 11x Z-Trm6
Controlling based on internal temp and not set sensor under sensor mode in settings.
Running Homey pro 2023 with sw:12.0.1
As most of the devicess an mounted outside the rooms that need heating and also the fall is coming fast it would be great if this would be fixed quickly:)
It’s really hard to get z-tmr3 connection through homey. Some thermostats go directly and some can’t be reset even with several factory resets. In addition, some fall from the network, i.e. go to moldy red and when you start the heatit application again, they appear ok for a while, but disappear again after 2 minutes. Is there any way? There should be about 100 of these here and it takes a lot of time with one. sometimes you have to wait a really long time to be able to do the installation when it tells you to wait for the z-wave network to be ready.
I came to the forum to ask this. Anyone know how to get the “dim to X” during x seconds to work?
Hi,
The Z-TRM6 now has full support in multichannel. (This will cause issues for users that have thermostats that has been included in a previous version.)
- Please either Remove and Add the Z-TRM6 fully. Or remove the “1.1” in lifeline then save. Then add “1.1” again. The device should now work as expected.
Hi, I have Z-water2 connected to homey and when Relay is active, it should open a heater valve. All worked fine last year. now I tried and didn’t get it working. tried factory reset, and connected z-water 2 again into homey, restore all flows and and from homey all looks fine. if temeperature goes down, it enabled relay. Relay itself make a first click, there is a power on NO output, then after less then one second it make another 2 clicks, and there is no power on output NO of particular relay. but from Homey all looks still active. how best I can troubleshoot further? are there any logs I can see? thanks a lot, Martin
Hi, please contact us through email.
Hi,
thanks a lot for your messagge.
and which email I can use?
post@heatit.com is a good one?
btw, I did some tests yesterday, and not sure if my unit isn’t faulty.
I always had power on NO output 1, whether I set the switch ON or OFF, and all other NO outputs still stays OFF - without power, whether they are set ON or OFF. this means, first output when disconnected, make 2 klicks - with the first click they came off and with the second back ON. - and remain in such state, but have them OFF in Homey. all other outputs make exact the same, but reverse logic - by powering them ON, they make a first click and put there power for a very short time, and then disconnect with the second click.
this test yesterday I did, by disconnected all NO outputs, I just kept all C Inputs connected, and two main lead connected. With connected NO and without - there were no difference. I also reset Z-water2 into factory default and re-conect again with Homey, but without any change.
many thanks.
have a lovely day
KR | Martin
Hi,
yes post@heatit.com is correct.
I am trying to add Heatit z-dim 2 but it is stuck on “Press the reset button on the dimmer 3 times in a rapid sequence”. Even though I am doing so, nothing happens.
What can I do to fix this?
Have the device and Homey really close to eachother, like a few centimeters, and try again
Hey @HeatitControlsAB ,
I have a question about Z-HAN2. I am living in Norway with 3phase IT-distribution to my residence, and I am wondering why you have not implemented current readings on two phases and voltage readings on three phases?
It is available on the HAN-BUS, so why do I only see one current and one voltage?
Which phase is the current reading, and which phase is the voltage reading?
Attached screenshot Z-HAN2:
Attached screenshot from amsleser.no HAN-sensor IT-3phase :
Regards
Marius
Hi, my Z-Relay stopped working after being flawless for months.
It updates when restarting the app, but I will not update by itself.
Did a work-around; everytime the relay activates THEN restart the app.
Problem started around oct 9, this is the assosiations:
Hi,
Han2 sensor does not support this unfortunately.
It can only report totalt value.
Hi,
what do you mean by not working? Did it lose connection? Maybe the relay is not working?
Not reporting any values, and doesn’t reply to on/off actions.
All values update and the on/off state changes when I restart the app. But just ONE update, and then everything stops reporting again.
Hi. I have several z-temp2 thermostats associated to a z-water that controls my heating. Adjusting the set temperature on the thermostats works fine. The new set temperature immediately shows in the Homey app. However, if I change the set temperature in Homey, nothing happens. What could be the problem here?
Found a solution to this, by changing the min and max temperature limits in the advanced settings of the thermostat (z-wave parameter 11 and 12). They are default set to 5 and 40*C. By changing the input to 6 and 39, I was suddenly able to set temperature from Homey to the thermostat. Also found that the proximity sensor started to work after toggling it off and then back on in the settings. @HeatitControlsAB Seems like some bugs needs to be fixed
As of today, the flow card “When Temperatur Chenged” is no longer valid. It is not possible to trigger a temperature change. In addition, the battery status has not been reported for a long time, so that all devices only show 1% battery power despite new batteries. Devices from other companies work perfectly.
