[APP] Tuya - Connect any Tuya device with Homey (by Tuya Inc. / Athom)

Sharkys · October 31, 2024, 12:29pm

Unfortunately it doesn’t work either. Athom is waiting currently for Tuya answer :

Unable to link Tuya to Homey

opened 08:21AM - 31 Oct 24 UTC

bug confirmed

### Homey version Cloud & Bridge ### Tuya app version v1.4.1 ### App diagnos…tics report ID 8a5dbc48-165a-46e6-bf3c-c53f7314865f ### Description When trying to link Homey with my Tuya account (I tried two different Tuya accounts, of which 1 was newly created as test), I get an error at step 7 of the process (selecting your region & email address). The App then gives an error popup saying: 'No matching App user information, please re-enter of switch the regional version.' It is not possible to proceed past this page, making it impossible to link Tuya and Homey atm. ### Device specification _No response_

Topic		Replies	Views
[APP] Tuya - Smart Life. Smart Living Apps official , homey	220	4697	May 4, 2026
[APP][Pro] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud Apps app , unofficial , wifi , homey-pro	2706	183514	January 10, 2026
[HOW TO] Get started with Tuya cloud Tutorials tutorial	108	32210	June 10, 2025
[APP][Pro] Tuya Zigbee App Apps	1147	173775	May 4, 2026
[APP][Pro] TuyAPI / Neo Coolcam wall plug WIFI app Apps app , wifi , homey-pro	335	31681	March 2, 2026

[APP] Tuya - Connect any Tuya device with Homey (by Tuya Inc. / Athom)

Related topics