Connection stops between bridge and solyx energy nymo

Devices
1

Hi there!

I dont know how many people are using the bridge in combination with the solyx energy nymo. (Wateraccu)

The nymo communicates with the bridge by 433mhz. The bridge is getting the actual power from energy dongle and sends it to nymo with 433mhz.

For the nymo the bridge is the p1 meter.

I get it working, but the nymo gets in an error after some time, it says: Connection with sensor is lost. And there is no way that the nymo or bridge auto solves this.

I think because of bridge is working in cloud, the time between communications between bridge and nymo isnt always the same and sometimes it takes too long for the nymo, and it gets in this error for safety.

I cant change any settings for this, neither in bridge or nymo, as far as i know.

Is there anyone with same problem or knows how to solve it?

2

How many ms is the latency from your location to the Homey Cloud servers? You can run a latency check here on the Homey website:

https://support.homey.app/hc/en-us/articles/7494444235292-Where-are-Homey-s-datacenters-located

3

@smarthomesven

It says 37-53ms

4

Is that error shown in Homey or on the Nymo device/display?

5

It is in display nymo, homey doesnt seem to know about the error.