[APP][Pro] WhatsApp - Simple. Reliable. Private

Same problem Here

HP-19

I have the same problem. HP23

Same problem on HP23. Had some issues two days ago, but a re-install fixed it. But now it stopped working again.

Thank you. Just came home and the app has updated.
Device had a red exclamation mark.
Restart the app doesn’t change it. Removed the device, can not add a new device.
Removed and re-installed the app also did not work. Can not add a new device.
HP19

Same here, i have HP23

Same here, because Homey thinks its not installed this is the issue I had originally, 3 reboots on Homey might give you a chance to install the app again, go fix all your flows, then gone even the cards say the app is not installed. May be and only a guess the automatic update setting destroys the app? not sure but I am back to square one. I posted here as I aren’t sure Martin gets the app logs from the app as officially or unofficially its not installed on your Homey device. To all who read this respect the developer, they take time to give us these golden apps !

New app update (:green_square: LIVE: 1.38.5):

Changelog:

NEW:
1: None

FIXES:
1: FIX: Issue in SDK

:triangular_flag: I made some custom modifications to the SDK a while ago. Today I synced with the latest version of the SDK, which overwrote my custom changes. Since I’m already running the Homey experimental version with Node.js 22, I didn’t encounter this error myself.



If you find any issues, send a report via the mobile homey app

More - apps - Whatsapp - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)


You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → WhatsApp | Homey


@Bjorn_Schalks @Woodsoft @Fatih_Ti @Victor_Bicknese (1/2)

Sorry for this.

I made some custom modifications to the SDK a while ago. Today I synced with the latest version of the SDK, which overwrote my custom changes. Since I’m already running the Homey experimental version with Node.js 22, I didn’t encounter this error myself.

Should be resolved again!

@Marco0499 @AbvanderVegte @Michal_Dong @Daan_Dagevos @Mike1233 @Asterix @Kevin_Hunt (2/2)

Sorry for this.

I made some custom modifications to the SDK a while ago. Today I synced with the latest version of the SDK, which overwrote my custom changes. Since I’m already running the Homey experimental version with Node.js 22, I didn’t encounter this error myself.

Should be resolved again!

Hi Martijn

No problem, have nice evening

Pat

Hello Martijn,

Unfortunately, it still doesn’t work.
I’ve tried everything. I’ve uninstalled and reinstalled WhatsApp, but even now I can’t add any new devices.

@Stijn_Van_Heeswijk please send a diagnostic report

6ef89b84-d8d7-436e-b83a-d45a441e1d73

Still not working
Removed app
Restarted Homey
Try a reinstall but stays now on Installing

@RonvH please send a report

Hi Martij, you can see the version I have downloaded / installed, the issue the users have is that it looks like the app is installed, but its not really or not in full! below is the image Homey thinks, so clearly the app installs!, when you go to replace the cards that have failed

image

I can’t because its stays on installing

983e47ab-45e3-4a96-8c36-bb3bacb3fd86

It stays on installing (pc) when i click on the cross it’s installed but not working.

image

I’ll try my HP19 as that still has a older nodejs version. Hopefully i have a update soon