Insight download incorrect

RLucassen
Thu, 06 Feb 2025 11:26:39 +0000
Questions & Help

Hi,

Today I discovered that insights don’t show the correct values. If I show the last hour of energy consumption, then values of my energy consumption show as low as 180W, when showing the last 6 hours values are higher. Now I can understand that since with 6 hours, you have to cramp all the data in the chart, and since you want to show smooth lines it shows different values. But even when I download the data I get inconsistencies.

This is what I get with the hour view:

This is what I get with the last 6 hours view:

Does anyone know of a way to get the acurate data, I need data for more than an hour and I don’t want to export manually every hour. Would be great if there’s a way to specifiy a custom time range.

Feels like a bug, is there a way to report this to Athom?

I’m on a Homey Pro (Early 2023) version 12.3.1 with web app version 1.11.19

5 posts - 3 participants