# \#incident

**URL:** https://community.homey.app/tag/incident/194.md

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## [\[Incident\] Service degraded - Integrations and API - 20260124T10h30 CET - Was: Homey Cloud is down](https://community.homey.app/t/incident-service-degraded-integrations-and-api-20260124t10h30-cet-was-homey-cloud-is-down/149915)

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**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Replies:** 99\
**Last updated:** [February 4, 2026, 2:16pm UTC](https://community.homey.app/t/incident-service-degraded-integrations-and-api-20260124t10h30-cet-was-homey-cloud-is-down/149915 "2026-02-04T14:16:26Z")

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Hello, Since this morning Homey Cloud is down. I can not connect to homey Cloud and everything that is using the cloud connection, like Google Assistent does not work anymore. When trying to make a support ticket i also…

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## [Problem adding Homey Bridge to Homey - Not Found (MongoDB): Zone with ID](https://community.homey.app/t/problem-adding-homey-bridge-to-homey-not-found-mongodb-zone-with-id/114722)

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**Author:** [@Rutgerh](https://community.homey.app/u/Rutgerh)\
**Replies:** 22\
**Last updated:** [August 25, 2024, 7:53pm UTC](https://community.homey.app/t/problem-adding-homey-bridge-to-homey-not-found-mongodb-zone-with-id/114722 "2024-08-25T19:53:16Z")

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Homey Bridge (new) can’t find the Wifi network, anybody any experience with it? I cannot do a factory reset as described in the instructions. My idea is that the Wifi antenna is defect