# ZWave Timeout with Homey Pro

**URL:** <https://community.homey.app/t/zwave-timeout-with-homey-pro/56252>\
**Category:** Questions & Help\
**Created:** [December 9, 2021, 4:09am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252 "2021-12-09T04:09:16Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 9, 2021, 4:09am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/1 "2021-12-09T04:09:16Z")

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Have Hogar zwave switches and continuously time out. Time out gets even worse when used in flows.  
Any idea on what I could try?  
Tried  
Reboot of homey with a fresh install  
Installed zwave switches again  
Deleted and recreated flows.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [December 9, 2021, 5:37am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/2 "2021-12-09T05:37:57Z")

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Have you tried adding some z-wave repeaters near Homey or between nodes to optimize your mesh network?

> **[Creating a stable Z-Wave network](https://support.homey.app/hc/en-us/articles/360012182213)**
>
> Z-Wave is a powerful and energy-efficient smart home technology. It can offer a lot to both smart home newbies and pros, most importantly, its excellent range, extended by mesh networking.
> Minimal ...

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**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 9, 2021, 7:16am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/3 "2021-12-09T07:16:50Z")

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Thanks, no but the closest wave switches are 1.5mt from homey with the furtherest away 5 Mt. Didn’t think I’d need one…That is unless you think I need some sort-of bridge?

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [December 9, 2021, 7:22am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/4 "2021-12-09T07:22:23Z")

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If the switches were added secure, worst of all s0 security, you could try adding them unsecure. That helped out a lot of people, including me. You can check this here: [https://tools.developer.homey.app/tools/zwave](https://tools.developer.homey.app/tools/zwave), where secure(x) means unsecure.  
You can only change security during pairing. If the device asks for a pin, entering 00000 will add it unsecure. For devices that do not ask a pin, you will need:

> [@\[APP\]\[Pro\] UnZ-Cure (add z-wave devices unsecure)](https://community.homey.app/t/app-pro-unz-cure-add-z-wave-devices-unsecure/55597):
>
> Add Z-wave devices unsecure Z-wave associations are a very important. The main reason is that if Homey isn’t working for some reason, the lights can still be controlled. As of version 7.0, Homey supports more z-wave security levels. That is great for locks and such, but not so much for z-wave associations, because associations need the same security level for both associated devices in order to work. As not all devices support the same security level, and Homey picks the security level based …

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**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 9, 2021, 7:47am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/5 "2021-12-09T07:47:11Z")

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Just checked and they are installed  
S2 (unauthenticated)  
No way to change them and homey didn’t give me the option during install

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**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 9, 2021, 7:49am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/6 "2021-12-09T07:49:01Z")

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![Screenshot_20211209-204827_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be4c8537c25e235e28b764eddddbdb7a6f1dec4b.jpeg)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [December 9, 2021, 8:00am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/7 "2021-12-09T08:00:12Z")

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> **[Connecting Z-Wave devices in unsecure mode](https://support.homey.app/hc/en-us/articles/4410500384274-Connecting-Z-Wave-devices-in-unsecure-mode)**
>
> It's possible to connect Homey with some Z-Wave devices in unsecure mode. When adding such device, simply type 00000 as the PIN code.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 9, 2021, 8:10am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/8 "2021-12-09T08:10:37Z")

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> [@BrayHome](#):
>
> No way to change them and homey didn’t give me the option during install

Then you need the app UnZ-Cure from Edwin. The app is available in the community App Store.

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [December 9, 2021, 8:11am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/9 "2021-12-09T08:11:29Z")

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> [@BrayHome](#):
>
> No way to change them and homey didn’t give me the option during install

Did you read my post above about [[APP][PRO] UnZ-Cure (add z-wave devices unsecure)](https://community.homey.app/t/app-pro-unz-cure-add-z-wave-devices-unsecure/55597)?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 9, 2021, 3:35pm UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/10 "2021-12-09T15:35:57Z")

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I would like to recommend following @Dijker 's advice anyway, add at least one good zwave repeater device, like a smart plug, as close to Homey as possible. Homey’s zwave signal might be to weak to cover the distances.

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**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 10, 2021, 2:49am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/11 "2021-12-10T02:49:26Z")

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Thanks, read the blurb and would like to install but the option to install in the homey community store is greyed out?  
Have tried my android ph one and laptop

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<div class="post-metadata">

**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 10, 2021, 2:51am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/12 "2021-12-10T02:51:49Z")

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![1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/97b1db8c0be3c048416812f70434e7990b542548.png)

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 10, 2021, 6:51am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/13 "2021-12-10T06:51:53Z")

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Please read the info on the community app store page. You have to install the Community App Store Installer on your PC (Windows or Mac) first.

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<div class="post-metadata">

**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [December 10, 2021, 7:56am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/14 "2021-12-10T07:56:36Z")

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> [@BrayHome](#):
>
> read the blurb and would like to install but the option to install in the homey community store is greyed out?

That was FAQ number 1 right below the blurb.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 10, 2021, 4:49pm UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/15 "2021-12-10T16:49:14Z")

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And don’t forget to logon (put phone browser in “Desktop mode”)

 ![Screenshot_20211014-232254_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd06abe6805ab446b0fc87be3420ec129e242dff.jpeg)

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<div class="post-metadata">

**Author:** ![BrayHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brayhome/32/35190_2.png) [@BrayHome](https://community.homey.app/u/BrayHome)\
**Post date:** [December 11, 2021, 2:32am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252/16 "2021-12-11T02:32:41Z")

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Sorry for the delay in getting back to you all. Thank you so much for your help.  
I have deleted them and re added the switches unsecured using the app (which worked brilliantly well).  
Thank you all again for your support, I really appreciate it 🙂
