# Zooz ZSE40 stops interacting

**URL:** <https://community.homey.app/t/zooz-zse40-stops-interacting/127096>\
**Category:** Devices\
**Created:** [January 9, 2025, 3:45am UTC](https://community.homey.app/t/zooz-zse40-stops-interacting/127096 "2025-01-09T03:45:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![M\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_e/32/80256_2.png) [@M\_E](https://community.homey.app/u/M_E)\
**Post date:** [January 9, 2025, 3:45am UTC](https://community.homey.app/t/zooz-zse40-stops-interacting/127096/1 "2025-01-09T03:45:39Z")

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Bought a ZSE40 with 700 chipset a few months back.  
Integrated with my Homey Pro network and it worked fine for a month or so.  
It only ever sent motion and tamper, but after the first month the motion was basically stuck on (tamper worked).  
Tried swapping batteries but no luck.  
Resetting with pin in bottom and re-adding made it work for a few days, but now it won’t show tamper or motion until I reset again.  
Anyone else seeing this?  
Changing battery doesn’t work and the homey developer app says it has connection to the sensor.  
Other (not zse40) sensors in the network work fine.

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<div class="post-metadata">

**Author:** ![M\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_e/32/80256_2.png) [@M\_E](https://community.homey.app/u/M_E)\
**Post date:** [January 16, 2025, 8:42pm UTC](https://community.homey.app/t/zooz-zse40-stops-interacting/127096/2 "2025-01-16T20:42:09Z")

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After a month of not working, it just suddenly kicked into life last night.  
Had given up on it so no changes to the system in more than a week.  
🤷

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<div class="post-metadata">

**Author:** ![Russell\_Ebbing](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_ebbing/32/79404_2.png) [@Russell\_Ebbing](https://community.homey.app/u/Russell_Ebbing)\
**Post date:** [June 29, 2025, 3:59am UTC](https://community.homey.app/t/zooz-zse40-stops-interacting/127096/3 "2025-06-29T03:59:57Z")

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I’ve had a couple Zooz sensors do this. They worked solidly afrer I removed and repaired without encryption. You can do this by using all zeros as the key (00000).