# Zigbee Unavailable regularly

**URL:** <https://community.homey.app/t/zigbee-unavailable-regularly/143968>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-bridge, homey-cloud\
**Created:** [October 10, 2025, 9:47am UTC](https://community.homey.app/t/zigbee-unavailable-regularly/143968 "2025-10-10T09:47:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![asorensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asorensen/32/121047_2.png) [@asorensen](https://community.homey.app/u/asorensen)\
**Post date:** [October 10, 2025, 9:47am UTC](https://community.homey.app/t/zigbee-unavailable-regularly/143968/1 "2025-10-10T09:47:00Z")

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I regularly (at least weekly) notice that all my zigbee devices have not updated/reported status for several hours, and when I then check zigbee status on developer tools [Homey Developer Tools](https://tools.developer.homey.app/tools/zigbee) I get the error message “Zigbee Unavailable”. Usually the problem goes away after several hours (8+), sometimes it helps to restart the Homey Bridge but not always.

1. Is this a common problem or could it be a problem with my Homey device?
2. Are there any way to get a notification, eg. with a system setting or a Flow sending a push notification, when zigbee is unavailable or a device is not updated for at least X hours ?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 10, 2025, 11:13am UTC](https://community.homey.app/t/zigbee-unavailable-regularly/143968/2 "2025-10-10T11:13:19Z")

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> First of all, welcome to the Homey Community!
> 
> To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31).

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 10, 2025, 11:21am UTC](https://community.homey.app/t/zigbee-unavailable-regularly/143968/3 "2025-10-10T11:21:25Z")

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I think you’d report it to homey.app/support as well.

> [@asorensen](#):
>
> Are there any way to get a notification, eg. with a system setting or a Flow sending a push notification, when zigbee is unavailable or a device is not updated for at least X hours ?

Only for Homey Pro models, with a script, or with timers.  
(I’m a bit lost on why there’s _still_ no onboard checking mechanism like other zigbee controllers have).

Here’s a very extended guide on how to solve zigbee issues.  
Important need-to-know: wifi 2.4GHz and zigbee share the same frequency band.  
It’s important to select the least interfering channel numbers

> [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930):
>
> If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un…