# Zigbee unable to reconnect

**URL:** <https://community.homey.app/t/zigbee-unable-to-reconnect/149588>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro, homey-pro-2016-19\
**Created:** [January 19, 2026, 3:54pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588 "2026-01-19T15:54:11Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Majae](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/majae/32/68043_2.png) [@Majae](https://community.homey.app/u/Majae)\
**Post date:** [January 19, 2026, 3:54pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/1 "2026-01-19T15:54:11Z")

</div>

Hi,

I´ve got a Pro 2019. Over night all zigbee connections stopped working, although they´ve been visible and online in homey dev mode. After several attempts of rebooting, repairing the corresponding apps, reconnecting the devices, etc. I resetted the Zigbee network via the dev tools.

Then It told me for about 3 hours, “zigbee is currently busy”. When this error was gone, I again rebooted my device. Now the device overview in the devmode is empty - as expected.

I tried to reconnect zigbee devices, but its telling me “driver\_not\_ready”.

In the dev tools I see the following states under the zigbee tab:

```auto
{
  "controllerState": {
    "channel": "",
    "panId": "",
    "extPanId": "",
    "ieeeAddr": "",
    "extendedPanId": "",
    "IEEEAddress": "",
    "networkKey": "",
    "currentCommand": "",
    "softwareVersion": "",
    "routes": {}
  },
  "nodes": {}
}

```

At this point I dont know what else to do. Any ideas?

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [January 19, 2026, 5:00pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/2 "2026-01-19T17:00:03Z")

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> [@Majae](#):
>
> ```auto
> controllerState": {
> "channel": "",
> "panId": "",
> "extPanId": "",
> "ieeeAddr": "",
> "extendedPanId": "",
> "IEEEAddress": "",
> "networkKey": "",
> "currentCommand": "",
> "softwareVersion": "",
> "routes": {}
> },
> 
> ```

This means that ZigBee failed to start, it likely can’t read the config. Can you still add other, non-ZigBee devices?

---

<div class="post-metadata">

**Author:** ![Majae](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/majae/32/68043_2.png) [@Majae](https://community.homey.app/u/Majae)\
**Post date:** [January 19, 2026, 5:12pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/3 "2026-01-19T17:12:31Z")

</div>

Yes, Wifi and Zwave devices are working just fine.

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [January 19, 2026, 6:13pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/4 "2026-01-19T18:13:44Z")

</div>

Can you still install apps? Have you tried rebooting the Homey again? This sounds like a flash storage failure to me.

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 19, 2026, 9:30pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/5 "2026-01-19T21:30:49Z")

</div>

You’d replace it’s power brick (they tend to deliver less voltage over time. Zigbee is the first suffering from it);

If that doesn’t help:  
the Full software download solved the weirdest zigbee issues:

- Turn Homey upside-down
- Wait for 1 - 1.5 minutes
- Open Homey app, tap on your Homey name at the top, and from the selection list, tap “add a new Homey” (sounds strange, but it"s how it works)
- when your Homey is found, connect to it"s wifi AP and follow instructions, look for “Full software download”

**Don’t select factory reset!** (some managed to do it)

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<div class="post-metadata">

**Author:** ![Majae](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/majae/32/68043_2.png) [@Majae](https://community.homey.app/u/Majae)\
**Post date:** [January 23, 2026, 12:51pm UTC](https://community.homey.app/t/zigbee-unable-to-reconnect/149588/6 "2026-01-23T12:51:08Z")

</div>

The power supply was sufficient, but the full software download did the trick. Thanks!