# Zigbee reliability - All devices unresponsive **URL:** \ **Category:** Questions & Help\ **Created:** [January 5, 2025, 2:21pm UTC](https://community.homey.app/t/zigbee-reliability-all-devices-unresponsive/126648 "2025-01-05T14:21:46Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![J273](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j273/32/131778_2.png) [@J273](https://community.homey.app/u/J273)\ **Post date:** [January 5, 2025, 2:21pm UTC](https://community.homey.app/t/zigbee-reliability-all-devices-unresponsive/126648/1 "2025-01-05T14:21:46Z")
Not long switched over to homey, love the interface and the advanced flows make things so easy. Bought a pro model set it up perfectly with mainly zigbee devices (aqara,aotec,zemismart) mainly all zigbee directly to the hub itself. Was working great for a week and then suddenly all devices become unresponsive. Im not sure if this was because I bought a pro a few months back and sent it back but missed it so bought another and I restored from a backup, both hubs were on the same firmware. Some zigbee devices came over and others I needed to re-pair. Was working fine but then suddenly all devices dropped off the network. Could this be due to me restoring from one hub to the other? or me re-pairing a lot of devices? Anyone else had this happen to them and have zigbee reliability issues? Im thinking about doing a re-set and starting again. Thanks ---
**Author:** ![Ruurd\_van\_der\_Noord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_van_der_noord/32/71093_2.png) [@Ruurd\_van\_der\_Noord](https://community.homey.app/u/Ruurd_van_der_Noord)\ **Post date:** [January 6, 2025, 1:00pm UTC](https://community.homey.app/t/zigbee-reliability-all-devices-unresponsive/126648/2 "2025-01-06T13:00:53Z")
Hi …, I ran also in this problem with a replacement Homey Pro. This new Homey needed to connect to all devices, may be Reconnecting Existing Devices can work as well.