# Zigbee Range with Innr smartplug SP-120 **URL:** \ **Category:** Devices\ **Created:** [May 10, 2019, 7:55pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979 "2019-05-10T19:55:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Bart\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_w/32/10545_2.png) [@Bart\_W](https://community.homey.app/u/Bart_W)\ **Post date:** [May 10, 2019, 7:55pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/1 "2019-05-10T19:55:51Z")
I’m trying to connect Innr SP-120 to my homey. The first one, within reach of 1 meter of homey connects very easy. But trying to connect SP-120 in the basement doesn’t pair at all; Message on app keeps telling me to connect by pushing the button for 5s. Nothing happens… What is wrong ? ---
**Author:** ![Martin\_van\_der\_Aart](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_van_der_aart/32/9658_2.png) [@Martin\_van\_der\_Aart](https://community.homey.app/u/Martin_van_der_Aart)\ **Post date:** [May 10, 2019, 8:06pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/2 "2019-05-10T20:06:29Z")
Did you try pairing it close to Homey and then moving it to the basement. I have 4 innr SP120 plugs on 3 different floors working perfectly. ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [May 10, 2019, 8:09pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/3 "2019-05-10T20:09:19Z")
As already answered in the other topic: > [@Cheap (EU) zigbee devices to enlarge network](https://community.homey.app/t/cheap-eu-zigbee-devices-to-enlarge-network/7814/46): > > Welcome Bart. Did you try the search function? This is a frequently asked question. > > In short: Always pair a device within 1 to 1,5 meters from Homey. After successful pairing you can move the device to its final place. It is not desirable to ask the same question in different topics. Specially if it is found easily by using the search function. ---
**Author:** ![Bart\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_w/32/10545_2.png) [@Bart\_W](https://community.homey.app/u/Bart_W)\ **Post date:** [May 10, 2019, 9:01pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/4 "2019-05-10T21:01:31Z")
Hi Peter, newbie since a few hours. Apologize for the inconvenience. Thanks for the tip(s) ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [May 10, 2019, 9:06pm UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/5 "2019-05-10T21:06:49Z")
Saw that, so no problem, just informational 👍 ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [May 13, 2019, 4:45am UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/6 "2019-05-13T04:45:27Z")
I am closing this thread for the reason mentioned by @PetervdK. Welcome to the forums @Bart_W if you need any information the [welcome thread](https://community.homey.app/t/welcome-to-the-forum/31) is a good place to start or feel free to contact myself or any other moderator. Thanks ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [May 13, 2019, 4:45am UTC](https://community.homey.app/t/zigbee-range-with-innr-smartplug-sp-120/12979/7 "2019-05-13T04:45:35Z")
Closed on May 13, 2019, 4:45am UTC