# Zigbee (New) Issues

**URL:** <https://community.homey.app/t/zigbee-new-issues/56972>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [December 21, 2021, 2:28pm UTC](https://community.homey.app/t/zigbee-new-issues/56972 "2021-12-21T14:28:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [December 21, 2021, 2:28pm UTC](https://community.homey.app/t/zigbee-new-issues/56972/1 "2021-12-21T14:28:46Z")

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Hello,

Having read the existing topics i could not find any solution  
[https://community.homey.app/t/zigbee-issues/20129](https://community.homey.app/t/zigbee-issues/20129)  
[https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067)

My issues came after an update about three weeks ago, eveything was fine before.

Devices no more systematically responding, or not responding at all.

I discovered most zigbee routes were very long and weird hoping through 4 very close by zigbee devices, i could shorten those routes by doing an “interview” of each device with a long route,  
I did some reboots of the Homey also

 ![Capture](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d4099f1dc8e676f0ba5f89a1263b008100c6686.png)

Note that device 24 is in fact behind a Hue bridge which is on frequency band 11  
This hue bridge is only device 24, i did not use it for the other hue devices

My wifi seems clean  
 ![2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f430f86363206313939ac6bd30c07a99c60a2e17.png)

Also heard a lot of people incriminating the osram plugs, but as they no more have router jobs in the shortened routes i am reluctant to replace so much plugs.

Any ideas of what i could try out to solve this?

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<div class="post-metadata">

**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [December 22, 2021, 8:15am UTC](https://community.homey.app/t/zigbee-new-issues/56972/2 "2021-12-22T08:15:39Z")

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Today my whole Zigbee is dead, i opened a ticket

 ![2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/44e96cfc3d750ab62d81104a586bfc96f80bcb76.png)
