# Zigbee network question mark

**URL:** <https://community.homey.app/t/zigbee-network-question-mark/109683>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [May 11, 2024, 5:34am UTC](https://community.homey.app/t/zigbee-network-question-mark/109683 "2024-05-11T05:34:54Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Thomas\_Buran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_buran/32/107750_2.png) [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\
**Post date:** [May 11, 2024, 5:34am UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/1 "2024-05-11T05:34:54Z")

</div>

![Capture](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4b08c8a0b55fc701745bdeaa8fa1f741f578cbfa.jpeg)

Hello, I would like to ask you a question. I needed to reconnect all my devices because my Zigbee network was very unstable. So now I’m doing it as recommended - routers first. However, I’ve noticed that some of my routers have a question mark. Is that okay?

I have Homey 2019 Pro and those devices are ZBMINI L2.

---

<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [May 11, 2024, 9:06am UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/2 "2024-05-11T09:06:33Z")

</div>

That is the column “last seen” and is not normal. Try the ping command in the column “action” to test if the device is reachable and the column “last seen” is updated.

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 11, 2024, 9:25am UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/3 "2024-05-11T09:25:19Z")

</div>

On HP2023 it’s the column “Last Seen”, but on HP2019 it’s the column “Online” (would have been nice if this was included in the original question…).

---

<div class="post-metadata">

**Author:** ![HScholing](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hscholing/32/106813_2.png) [@HScholing](https://community.homey.app/u/HScholing)\
**Post date:** [May 11, 2024, 8:54pm UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/4 "2024-05-11T20:54:34Z")

</div>

Where to find this kind of information about the zigbee network in HP23?

---

<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [May 11, 2024, 10:34pm UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/5 "2024-05-11T22:34:06Z")

</div>

One of the last menu’s in the left lower corner:  
[https://tools.developer.homey.app/](https://tools.developer.homey.app/)

---

<div class="post-metadata">

**Author:** ![HScholing](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hscholing/32/106813_2.png) [@HScholing](https://community.homey.app/u/HScholing)\
**Post date:** [May 11, 2024, 11:01pm UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/6 "2024-05-11T23:01:31Z")

</div>

Super, thanks!

---

<div class="post-metadata">

**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\
**Post date:** [October 11, 2024, 4:07pm UTC](https://community.homey.app/t/zigbee-network-question-mark/109683/7 "2024-10-11T16:07:57Z")

</div>

Look also at the channels of your Wifi and Zigbee to make sure there is no conflict.

I would also be looking at the following post:

- [[HOW TO] Plan and setup your Zigbee network - Tutorials - Homey Community Forum](https://community.homey.app/t/how-to-plan-and-setup-your-zigbee-network/94770)
