# Zigbee network and devices issue **URL:** \ **Category:** Questions & Help\ **Created:** [June 20, 2023, 8:51am UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694 "2023-06-20T08:51:24Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [June 20, 2023, 8:51am UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/1 "2023-06-20T08:51:24Z")
Hi, Please forward me if this issue already exists. Lately, I have experienced issues with my Zigbee network and some of the devices stops communication. At the developer part of Homey, I can see there is something wrong, but I don’t know why. All of these “?” appears and I don’t know why. I have re-added two temperature & humidity sensors which stop sending me values after a short period of time. First is Homey, second and third you can see a “?” in the route. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7a02b4b08dd38353126cb7663a62e821a5648f38.png) Further down, number 12 and 13 only have this “?”. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3e324a7d778693f0f5fb98c513e3ec394e469c83.png) Trying to interview different devices, returns this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e3b3acdc4c968ddd3dc47d1f585d1b03e75e1900.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 20, 2023, 12:50pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/2 "2023-06-20T12:50:29Z")
Your Q was answered here alr: > [@Notification when apps can be updated](https://community.homey.app/t/notification-when-apps-can-be-updated/82696/9): > > Homey’s way of showing the zigbee routing is always a bit of a mystery, probably the reason why they didn’t reimplemented it yet for the new Homey Pro (early 2023) > [@Tirrazo](#): > > Trying to interview different devices, returns this: > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e3b3acdc4c968ddd3dc47d1f585d1b03e75e1900.png) When you want to interview battery operated devices, make sure to wake them, like stated in orange, by short pressing the pair button on the unit, and keep doing that every 2 or 3 seconds. But why do you want to interview them? When zigbee is running fine, just don’t look at the zigbee page 🙃 ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [June 29, 2023, 5:49am UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/3 "2023-06-29T05:49:47Z")
Thank you for the reply! My Zigbee is not running fine, that’s why I am checking out what could be the problem 😃 ---
**Author:** ![jmcscorrea](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmcscorrea/32/71797_2.png) [@jmcscorrea](https://community.homey.app/u/jmcscorrea)\ **Post date:** [June 29, 2023, 11:27am UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/4 "2023-06-29T11:27:43Z")
I am also experiencing some issues with zigbee network, mainly: Lag on communication; Delay on the status update of the device (switch) in Homey app; Timeouts (30000ms). I have raised an issue a few days ago but so far haven’t received feedback. ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [June 29, 2023, 12:29pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/5 "2023-06-29T12:29:30Z")
Tell me if u get any feedback about this. ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [July 26, 2023, 8:22pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/6 "2023-07-26T20:22:55Z")
After resetting my Zigbee network, the nodes look like this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/8/f8ea936420c2e82148151604d32aa319152560f1.png) Shouldn’t all the devices be gone when u reset the network? My plan is to reboot Homey with the latest backup and hopefully it connects with all the devices again. ---
**Author:** ![andreasaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreasaa/32/121285_2.png) [@andreasaa](https://community.homey.app/u/andreasaa)\ **Post date:** [March 21, 2025, 7:58pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/7 "2025-03-21T19:58:25Z")
How did your plan go if you remember? 😄 Having similar issues as you, some devices showing “?”. ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [March 29, 2025, 9:46pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/8 "2025-03-29T21:46:19Z")
Hi, I erased everything and started over adding all devices 😮 ---
**Author:** ![andreasaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreasaa/32/121285_2.png) [@andreasaa](https://community.homey.app/u/andreasaa)\ **Post date:** [March 31, 2025, 5:25pm UTC](https://community.homey.app/t/zigbee-network-and-devices-issue/82694/9 "2025-03-31T17:25:41Z")
Thanks! I’m about to do the same. Can’t see the issue being the zigbee infrastructure, and rather suspecting it’s related to my Homey os.