# Zigbee mesh routing not visible

**URL:** <https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [December 28, 2021, 5:50pm UTC](https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353 "2021-12-28T17:50:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Florin\_Iordache](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/florin_iordache/32/33939_2.png) [@Florin\_Iordache](https://community.homey.app/u/Florin_Iordache)\
**Post date:** [December 28, 2021, 5:50pm UTC](https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353/1 "2021-12-28T17:50:20Z")

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Can somebody help me, why my zigbee mesh is looking in this way ?  
Devices are working all, but the routes are not visible.  
I try a lot of refreshes, waitings, nothing change.

 ![zigbee-mesh](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0e3888530eebd141273673de9f02f35f502d65e4.jpeg)

Thank you.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 28, 2021, 5:56pm UTC](https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353/2 "2021-12-28T17:56:13Z")

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Have you restarted or PTP’s your Homey to see if that fixes it? Sometimes it can take quite a while for routes to appear.

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**Author:** ![Florin\_Iordache](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/florin_iordache/32/33939_2.png) [@Florin\_Iordache](https://community.homey.app/u/Florin_Iordache)\
**Post date:** [December 28, 2021, 5:59pm UTC](https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353/3 "2021-12-28T17:59:31Z")

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I stop Homey for 30 minutes, and after 8 hours from start the map have the same look as before stop.  
PTP don’t know what means.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 28, 2021, 6:50pm UTC](https://community.homey.app/t/zigbee-mesh-routing-not-visible/57353/4 "2021-12-28T18:50:57Z")

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> [@\[HOW TO\] ptp](https://community.homey.app/t/how-to-ptp/17304):
>
> PTP [image] A lot of questions are asked about PTP. In this post a short explanation about PTP. What does PTP mean? PTP means Pull The plug. Make sure the power is off so not connected anymore. Pull the plug out of her! Now don’t put it back in too soon. Some say a few seconds is enough but experiance is learning that we need to power her down for at least 10 minutes. On the forums and on Slack u can see a lot of “11.2 minutes” power down. This ofcourse is a joke. The minimum of 10 minutes…