# Zigbee light devices problem **URL:** \ **Category:** Questions & Help\ **Tags:** app, zigbee, homey-pro\ **Created:** [January 24, 2024, 5:56am UTC](https://community.homey.app/t/zigbee-light-devices-problem/102140 "2024-01-24T05:56:47Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 24, 2024, 7:53am UTC](https://community.homey.app/t/zigbee-light-devices-problem/102140/2 "2024-01-24T07:53:25Z")
Hello Thomas, 1. Which Homey model? 2. Are the wifi and zigbee channels tuned? [https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence) 3. Pls show a screenshot of your zigbee mesh [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) 4. Can you recall what changed since the issue? Firmware or app updates f.i., neighbors have new wifi system, power cut, … How to ask a question the best way: > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members! Since September 2021: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023:\* Homey Pro Early 2023 started to get shipped. And while using Homey with or without a Homey Bridge on many aspects CAN be the same as the Homey Pro, they differ in capabili… --- _[View the full topic](https://community.homey.app/t/zigbee-light-devices-problem/102140)._