# Zigbee Issues

**URL:** <https://community.homey.app/t/zigbee-issues/20129>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [November 2, 2019, 12:01pm UTC](https://community.homey.app/t/zigbee-issues/20129 "2019-11-02T12:01:17Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [November 2, 2019, 12:01pm UTC](https://community.homey.app/t/zigbee-issues/20129/1 "2019-11-02T12:01:17Z")

</div>

Hi,

Since a day I have bad Zigbee issues; I noticed that some devices were not working anymore (multible switches, Hue lamps, Trust Lamps, Ikea Lamps, sensors, all Zigbee). I have 29 devices of which are a lot of routers. The network shows that all devices connect directly to Homey (had a good mesh yesterday). I tried multiple solutions: PTP, Homey restart and tried to remove a Zigbee button but get the message: ‘status.remove\_device\_error’  
For me this is a big issue as 80% of my automation works with Zigbee.  
Any tips or tricks?

 ![Untitled](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b2c532a0c278f4cb063400d456e09cd46b6dd59e.jpeg)

---

<div class="post-metadata">

**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [November 2, 2019, 1:00pm UTC](https://community.homey.app/t/zigbee-issues/20129/3 "2019-11-02T13:00:24Z")

</div>

Hmm, seems everything is back to normal. I only relocated my Homey. Wondering if it’s stable now, routing seems to be like a day ago.

 ![Untitled2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/a/4aeb79399724e57dfeb5683703c899e73b3060ee.jpeg)

---

<div class="post-metadata">

**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [November 2, 2019, 1:15pm UTC](https://community.homey.app/t/zigbee-issues/20129/4 "2019-11-02T13:15:46Z")

</div>

And back again to non working devices. Really don’t have a clue whats happening, I’m almost at the point of resetting Zigbee and starting over again… Homey continuously generating map

 ![Untitled3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c1bc4337eddeac41ddf4c7dd2a64847033ab3b0d.jpeg)

---

<div class="post-metadata">

**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [November 2, 2019, 2:22pm UTC](https://community.homey.app/t/zigbee-issues/20129/5 "2019-11-02T14:22:10Z")

</div>

Help, even Zigbee network reset will not work… Really frustating Don’t want to go back to my ICS-2000 🙄

---

<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 2, 2019, 2:23pm UTC](https://community.homey.app/t/zigbee-issues/20129/6 "2019-11-02T14:23:58Z")

</div>

Maybe also check [this topic](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067). And [this](https://community.homey.app/t/ptp-howto/17304).

---

<div class="post-metadata">

**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [November 3, 2019, 9:49am UTC](https://community.homey.app/t/zigbee-issues/20129/7 "2019-11-03T09:49:02Z")

</div>

Thanks, a pity that my Deco’s can’t change the WiFi channel…(every router since 10 years can do that). I did a reset on the zigbee and started from scratch, almost done now and everything seems to work fine now.