# Zigbee issue

**URL:** <https://community.homey.app/t/zigbee-issue/61104>\
**Category:** Questions & Help\
**Created:** [February 27, 2022, 8:13am UTC](https://community.homey.app/t/zigbee-issue/61104 "2022-02-27T08:13:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [February 27, 2022, 8:13am UTC](https://community.homey.app/t/zigbee-issue/61104/1 "2022-02-27T08:13:38Z")

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I seam to have a odd zigbee issue. Have anyone had this happen before?

 ![Screenshot_20220225-220520_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/d/6df9b35a89fc694b5a802ee2ccdc205245ca927f.jpeg)

All zigbee devices have stopped working. It seam that the zigbee module in the homey have deactivated itself or something simular.

Atm it feels like i need to reset my zigbee network and see if that solves this. Reboot dont seam to solv it.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 27, 2022, 8:16am UTC](https://community.homey.app/t/zigbee-issue/61104/2 "2022-02-27T08:16:20Z")

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> [@Teddy](#):
>
> Have anyone had this happen before?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e67f47b0a4148b369eef6b9f01542882f42de412.png)

Start with a [PTP](https://community.homey.app/t/how-to-ptp/17304) (a reboot is _not_ good enough), then try replacing the power supply (5V, 2A or more) of your Homey if you’re still using the original one.

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**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [February 27, 2022, 8:32am UTC](https://community.homey.app/t/zigbee-issue/61104/3 "2022-02-27T08:32:40Z")

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Using a non original 2A on it have considered a 3A before. Going to try a longer PTP last i did i held it for 10 min. I turned off the apps that i have that use the zigbee protocol. What i have noticed also is that some of the lights start blinking at times when there is more then 5 with power on them. I have about 25 zigbee devices.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 27, 2022, 8:45am UTC](https://community.homey.app/t/zigbee-issue/61104/4 "2022-02-27T08:45:00Z")

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For some people, performing a Homey firmware reinstall (with the “keep data” option) fixed their Zigbee issues.