# Zigbee Interview action

**URL:** <https://community.homey.app/t/zigbee-interview-action/34674>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [September 14, 2020, 9:46am UTC](https://community.homey.app/t/zigbee-interview-action/34674 "2020-09-14T09:46:05Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Wim\_van\_Bezouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_bezouw/32/76286_2.png) [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Post date:** [September 14, 2020, 9:46am UTC](https://community.homey.app/t/zigbee-interview-action/34674/1 "2020-09-14T09:46:05Z")

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Hi there, I upgraded to V5.0 this weekend and since than on Developer under Zigbee devices this is shown. What does “Interview” mean and is there something wrong or is that normal. The devices are functioning just fine.

 ![zigbee](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/b/8b91f484cb3eb6a2e391dc995582f49d29bbc35c.jpeg)

Thanks  
Cheers,  
Wim

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**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [September 14, 2020, 5:51pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/2 "2020-09-14T17:51:30Z")

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Hi @Wim_van_Bezouw, the Interview button is a new feature ment to be used for interviewing Zigbee devices so that a developer can see what Zigbee Endpoints, Clusters and attributes the device use. It also reports what else device information and Zigbee settings the device have. If you ever buy a Zigbee product that lacks support in an app or to which there is no app you can use this information to give a developer the info they need to make it work in Homey.

btw, it can take quite some time for an interview to finish so have patience 🙂

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**Author:** ![Wim\_van\_Bezouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_bezouw/32/76286_2.png) [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Post date:** [September 14, 2020, 7:00pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/3 "2020-09-14T19:00:27Z")

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Thanks for the info Johan!  
Much appreciated!  
Cheers,  
Wim

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**Author:** ![Pavel\_Karzov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pavel_karzov/32/17263_2.png) [@Pavel\_Karzov](https://community.homey.app/u/Pavel_Karzov)\
**Post date:** [November 18, 2020, 11:43am UTC](https://community.homey.app/t/zigbee-interview-action/34674/4 "2020-11-18T11:43:07Z")

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I have an issue with interview of TUYA 4 gang scene switch. “Timeout” regardless activating it by pushing switches.  
[link to ali is here](https://aliexpress.ru/item/1005001471055202.html)

What can I additionally do?

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**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [November 18, 2020, 12:28pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/5 "2020-11-18T12:28:07Z")

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Hi @Pavel_Karzov, try pushing the setup button once right before the interview start

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**Author:** ![Pavel\_Karzov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pavel_karzov/32/17263_2.png) [@Pavel\_Karzov](https://community.homey.app/u/Pavel_Karzov)\
**Post date:** [November 18, 2020, 12:44pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/6 "2020-11-18T12:44:19Z")

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Constantly repeated pushing helped.

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**Author:** ![Kay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kay/32/34298_2.png) [@Kay](https://community.homey.app/u/Kay)\
**Post date:** [March 14, 2021, 6:57pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/7 "2021-03-14T18:57:40Z")

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@Pavel_Karzov how did you get the 4 gang switch into Homey ? With the tuya app I cannot do this. Sorry if it’s a beginner question but infact I’m one 🙂

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**Author:** ![Pavel\_Karzov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pavel_karzov/32/17263_2.png) [@Pavel\_Karzov](https://community.homey.app/u/Pavel_Karzov)\
**Post date:** [March 20, 2021, 4:12am UTC](https://community.homey.app/t/zigbee-interview-action/34674/8 "2021-03-20T04:12:17Z")

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Yes but only as a generic device

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**Author:** ![GaryOz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/garyoz/32/43146_2.png) [@GaryOz](https://community.homey.app/u/GaryOz)\
**Post date:** [February 24, 2022, 10:01am UTC](https://community.homey.app/t/zigbee-interview-action/34674/9 "2022-02-24T10:01:19Z")

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Manager to get 4 gang tuya switch working?  
It’s listed in ZigBee app as supported, but I get no response from flow actions and no buttons listed under the device

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**Author:** ![lentzit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lentzit/32/80637_2.png) [@lentzit](https://community.homey.app/u/lentzit)\
**Post date:** [November 7, 2023, 8:22pm UTC](https://community.homey.app/t/zigbee-interview-action/34674/10 "2023-11-07T20:22:11Z")

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Jumping in here…where does the “interview” go when it´s done. I was told to interview tha Aqara Leak Sentor T1 and post the results. Where do they end up?
