# Zigbee fully down

**URL:** <https://community.homey.app/t/zigbee-fully-down/40509>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [January 5, 2021, 3:36pm UTC](https://community.homey.app/t/zigbee-fully-down/40509 "2021-01-05T15:36:13Z")\
**Posts on this page:** 1\
**Showing post:** 25

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 5, 2023, 8:10pm UTC](https://community.homey.app/t/zigbee-fully-down/40509/25 "2023-03-05T20:10:48Z")

</div>

Start in recovery mode  
Then do “full software download”  
Solved many “dead” zigbee issues

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

---

_[View the full topic](https://community.homey.app/t/zigbee-fully-down/40509)._