# Zigbee devices don't use router

**URL:** <https://community.homey.app/t/zigbee-devices-dont-use-router/21669>\
**Category:** Questions & Help\
**Created:** [December 1, 2019, 6:28pm UTC](https://community.homey.app/t/zigbee-devices-dont-use-router/21669 "2019-12-01T18:28:33Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Michael\_Kaandorp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_kaandorp/32/7877_2.png) [@Michael\_Kaandorp](https://community.homey.app/u/Michael_Kaandorp)\
**Post date:** [December 1, 2019, 6:28pm UTC](https://community.homey.app/t/zigbee-devices-dont-use-router/21669/1 "2019-12-01T18:28:33Z")

</div>

Hi all,

I have some issues with Aqara door sensors and Aqara double switch not reaching Homey and therefor they work sometimes. I have added Ikea Zigbee signal repeaters on the ground floor and the second floor. Homey is right in the middle on the first floor. When I check the developer Zigbee information I see that the repeaters are not used. Why? I already tried turning Homey off for 45 minutes to see if the Zigbee EndDevices were going to reroute, but nothing happens.

Any thoughts?

 ![46](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f2d4d2e9c32fa1e4ffdab3adc7686e0043abab40.png)

---

<div class="post-metadata">

**Author:** ![Kristian](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian/32/12549_2.png) [@Kristian](https://community.homey.app/u/Kristian)\
**Post date:** [December 1, 2019, 9:21pm UTC](https://community.homey.app/t/zigbee-devices-dont-use-router/21669/2 "2019-12-01T21:21:03Z")

</div>

Looks the same here, only direct routes and they do not always seem to work. Even devices positively added later than the routers do not seem to be using them.

---

<div class="post-metadata">

**Author:** ![Gas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gas/32/12488_2.png) [@Gas](https://community.homey.app/u/Gas)\
**Post date:** [December 2, 2019, 1:40am UTC](https://community.homey.app/t/zigbee-devices-dont-use-router/21669/3 "2019-12-02T01:40:11Z")

</div>

[Signal repeater](https://community.homey.app/t/cheap-eu-zigbee-devices-to-enlarge-network/7814/15)  
Read comment 15-18👍  
The devices does mesh, but it dosn’t show.

---

<div class="post-metadata">

**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [December 2, 2019, 5:16pm UTC](https://community.homey.app/t/zigbee-devices-dont-use-router/21669/4 "2019-12-02T17:16:40Z")

</div>

First add routers, then endpoint devices…

also read : [Make the most of your zigbee network](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067)