# Zigbee after updating to version 8.1.0 **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee, homey-pro\ **Created:** [November 27, 2022, 7:12am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704 "2022-11-27T07:12:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![kai.wagner.83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai.wagner.83/32/19579_2.png) [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\ **Post date:** [November 27, 2022, 7:12am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/1 "2022-11-27T07:12:00Z")
Hello Zigbee devices or Zigbee at all does not work any longer after updating to version 8.1.0 Anyone having that issue, too? Any idea how to fix that? Greets Kai ---
**Author:** ![Andrea\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_m/32/18744_2.png) [@Andrea\_M](https://community.homey.app/u/Andrea_M)\ **Post date:** [November 27, 2022, 7:36am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/2 "2022-11-27T07:36:13Z")
No problems to my side … ---
**Author:** ![GIcode](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gicode/32/4315_2.png) [@GIcode](https://community.homey.app/u/GIcode)\ **Post date:** [November 27, 2022, 8:43am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/3 "2022-11-27T08:43:09Z")
Yes, I have the same problem. The Ikea and Aqara devices have stopped responding at all and I can’t add them either. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 27, 2022, 9:07am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/4 "2022-11-27T09:07:47Z")
> [@Something not working after a Homey firmware update? HERE'S THE SOLUTION](https://community.homey.app/t/something-not-working-after-a-homey-firmware-update-heres-the-solution/67824): > > [Pull The Plug](https://community.homey.app/t/how-to-ptp/17304) (on Homey). (and if that doesn’t work, and your Homey pre-2023 model is still using the original Athom power supply: replace it!) ---
**Author:** ![kai.wagner.83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai.wagner.83/32/19579_2.png) [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\ **Post date:** [November 27, 2022, 11:52am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/5 "2022-11-27T11:52:13Z")
Also with original plug and pull and plug same issues exist ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 27, 2022, 11:59am UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/6 "2022-11-27T11:59:07Z")
> **[Submitting a support request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request)** > > If you are encountering problems and need support, you can request support via our support desk. > Contacting support > > Make sure you gather as much information as possible, this will help the support... ---
**Author:** ![Thomas\_Buran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_buran/32/107750_2.png) [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\ **Post date:** [November 27, 2022, 5:43pm UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/7 "2022-11-27T17:43:38Z")
I have same problems today. I came home and my lights using Sonoff ZigBee app don’t work anymore. Also all IKEA lights stopped working. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 27, 2022, 7:38pm UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/8 "2022-11-27T19:38:08Z")
Start Homey in recovery and perform a “full software download”. First make sure your power device is 100% OK. > [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222): > > This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no… ---
**Author:** ![kai.wagner.83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kai.wagner.83/32/19579_2.png) [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\ **Post date:** [November 27, 2022, 8:12pm UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704/9 "2022-11-27T20:12:22Z")
After performing these actions it is working again Thank you so much 😊