# Zendure Solar 2400 Pro **URL:** \ **Category:** Devices\ **Created:** [April 1, 2026, 4:13pm UTC](https://community.homey.app/t/zendure-solar-2400-pro/153243 "2026-04-01T16:13:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Herve\_Domotique](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/herve_domotique/32/120716_2.png) [@Herve\_Domotique](https://community.homey.app/u/Herve_Domotique)\ **Post date:** [April 1, 2026, 4:13pm UTC](https://community.homey.app/t/zendure-solar-2400-pro/153243/1 "2026-04-01T16:13:40Z")
455 Hello, I received my Zendure Solar Pro 2400 but I cannot add it to my Homey Pro. When I use the Zendure v1.0.11 application, I take the Solar Pro 2400 model, I put my email address and my password but I do not have any new hardware offered. If I use a bad email address or a bad password I have an authentication error so my account is good and accessible from Homey Pro Do you have an idea? THANKS ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [April 1, 2026, 4:52pm UTC](https://community.homey.app/t/zendure-solar-2400-pro/153243/2 "2026-04-01T16:52:58Z")
You should report your issue here: > **[Zendure Help Center | Home](https://support.zendure.com/portal/en/home)** > > Zendure Help Center | Home You can find the support links for apps in their App Store page. ---
**Author:** ![Herve\_Domotique](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/herve_domotique/32/120716_2.png) [@Herve\_Domotique](https://community.homey.app/u/Herve_Domotique)\ **Post date:** [April 4, 2026, 9:12pm UTC](https://community.homey.app/t/zendure-solar-2400-pro/153243/3 "2026-04-04T21:12:34Z")
Hello @smarthomesven I’ll take a look with Zendure support. I’ll come back with an update.