# Z-wave not responding

**URL:** <https://community.homey.app/t/z-wave-not-responding/5161>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [December 9, 2018, 11:44am UTC](https://community.homey.app/t/z-wave-not-responding/5161 "2018-12-09T11:44:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Marc\_Berendsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_berendsen/32/2733_2.png) [@Marc\_Berendsen](https://community.homey.app/u/Marc_Berendsen)\
**Post date:** [December 9, 2018, 11:44am UTC](https://community.homey.app/t/z-wave-not-responding/5161/1 "2018-12-09T11:44:12Z")

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I reset my Z-wave network because my Fibaro button didn’t respond anymore.  
Also set this button to factory defaults. No result, it is not possible to add the button to Homey (z-wave)  
Also the Z-wave Thermostats will not add to the network.

What can I do?

greetings,  
Marc

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<div class="post-metadata">

**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\
**Post date:** [December 9, 2018, 11:50am UTC](https://community.homey.app/t/z-wave-not-responding/5161/2 "2018-12-09T11:50:16Z")

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Can you go to the zwave page and see if there are till devices listing? If so you could try to remove them first.

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<div class="post-metadata">

**Author:** ![Marc\_Berendsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_berendsen/32/2733_2.png) [@Marc\_Berendsen](https://community.homey.app/u/Marc_Berendsen)\
**Post date:** [December 9, 2018, 12:15pm UTC](https://community.homey.app/t/z-wave-not-responding/5161/3 "2018-12-09T12:15:16Z")

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No devices are listed, only the homey

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<div class="post-metadata">

**Author:** ![Lurendrejer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lurendrejer/32/12996_2.png) [@Lurendrejer](https://community.homey.app/u/Lurendrejer)\
**Post date:** [December 9, 2018, 1:02pm UTC](https://community.homey.app/t/z-wave-not-responding/5161/4 "2018-12-09T13:02:34Z")

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Try excluding the device.  
Inclusion/exclusion of z-wave devices is not as intuitive as one night think. You can exclude a device on a non-associated controller to reset a device, for instance.

You might not be able to include the fibaro, before it has been excluded.