# Z-wave - Cannot add device

**URL:** <https://community.homey.app/t/z-wave-cannot-add-device/112366>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [July 3, 2024, 7:34pm UTC](https://community.homey.app/t/z-wave-cannot-add-device/112366 "2024-07-03T19:34:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Post date:** [July 3, 2024, 7:34pm UTC](https://community.homey.app/t/z-wave-cannot-add-device/112366/1 "2024-07-03T19:34:13Z")

</div>

Hi, Homey Pro 2019 here.

All of a sudden I cannot add Z-Wave devices from Fibaro or Telldus anymore. I have restarted and PTP a few times and waited 1h. I can see existing Z-Wave devices are alive and well (sending data).

I tripple click my plug but nothing happens. I have tried this from 1.5m to 40 cm from Homey.

Please advise!

Edit:  
homeyVersion “10.0.10”  
Fibaro v3.7.17  
Telldus v1.3.3  
Still same problem after 11 hours.

Edit 2:  
If I put the plug 10 cm from Homey I am able to start the 2-step inclusion process. This works but after this I get an error message and the plug is not added.